German hotel apologizes for 'no Jews allowed' message

A hotel in the southern German state of Bavaria came under heavy
criticism for a message refusing a reservation to an Israeli guest that
included a message reminiscent of the Nazi era. 

The case came to light when Israel's consul general to southern Germany,
Talya Lador, posted the rejection message on X. 

"Have we returned to the 1930s?" Lador wrote in German.

A screenshot in her post shows an English-language message from the
Hotel zum Hirschen in Bavaria telling the recipient that "there are no
Jews allowed in our hotel." 


The hotel's junior director, Andreas Vogl, told the dpa news agency that
the message does not reflect the establishment's "world view at all." 

Hotel apologizes for 'regrettable error'
The hotel, located in the Bavarian Forest near the Czech border, has
since sent an apology to the guest and offered him and his family a free
one-week stay "to get to know us personally, and to prove to you that we
are not bad people who discriminate against others." 

"It was definitely wrong of us to respond in that way in the chat,” the
hotel wrote in the email, which dpa reported was also sent to the office
of the Bavarian state premier. 

According to the email, the hotel has been struggling with fraudulent
bookings and phishing attempts for some time, with customer data said to
have been stolen. 

The request from Israel had also wrongly been assumed to be a fake
booking, the hotel said. 

"It is extremely important to us that you understand that this remark
was not directed at people of the Jewish faith, but was made out of
frustration at the numerous fake bookings," the apology letter stated.
"Nevertheless, this was unacceptable and must not happen in a
professional business." 

Call for antisemitism investigation
The Central Council of Jews in Germany has called for an investigation
of the incident. 

"Even though I have taken note of the apology for this unacceptable
remark, it remains shocking that someone would not only have such
thoughts but also put them down in writing and send them out," Council
President Josef Schuster told dpa. 

The tourist also filed a complaint with the Bavarian Justice Ministry's
office for combating antisemitism, national broadsheet Die Welt
reported. A decision on whether the message would lead to formal
proceedings had yet to be reached, according to media reports. 

In a statement reported by Die Welt, the hotel's owner called the reply
to the reservation a "regrettable mistake" and attributed it to human
error. 

According to the Sperl-Vogl family, the hotel has since received threats
and calls for their murder since the incident became public. 

Booking.com has removed the hotel from the platform, Vogl said.

The number of antisemitic incidents in Germany has risen significantly
in the past two years, amid Israel's military campaign in the Gaza Strip
and the US-Israeli war with Iran. 

In April, an Israeli restaurant in Munich was damaged. Police and the
restaurant owners believe antisemitism motivated the attack. 

The Federal Association of Research and Information Centers on
Antisemitism (RIAS) documented 8,627 incidents in 2024, an almost 77%
increase compared to the previous year. 

https://www.dw.com/en/german-hotel-no-jews-allowed-antisemitism-bavaria/a
-77409539