Re: Insurance company refusing to honor rental insurance for survivor of Davenport collapse

RichA <[email protected]> wrote in
news:[email protected]: 

> Mitchell Holman wrote
> 
>> Typical Democrat insurance company.  Bait and switch thieves.

DAVENPORT, Iowa — One resident of the collapsed Davenport apartment 
building says her insurance company is denying her rental insurance claim 
because the collapse is "on the building owner."

Former WQAD photojournalist Linnea Hoover was inside the building taking a 
nap when it collapsed. She says she contacted her insurance company the 
night the tragedy happened.

"You contact your insurance company because they can help reimburse you 
for when something like this happens, or that's what should happen," 
Hoover said.

GEICO told her they won't honor her rental coverage, which only covers 
$5,000 of personal expenses. 

"We're not helping you with hotel, we're not helping you with clothing, 
we're not helping you with anything, and we're denying your claim because 
it's on the building owner," Hoover said.

This information is hard for her to comprehend. 

"At this point, I'm basically like, what's insurance for," Hoover 
expressed. "Like, why do you purchase expensive insurance, especially as a 
renter, when something like this happens, and they're not going to do 
anything? I just don't understand it."

Hoover has taken her claim to the Iowa Insurance Division which will 
evaluate her insurance contract and determine if the decision and process 
made by GEICO is correct.

"If the insurance company made a mistake we will re-engage them on that 
error," said Iowa Insurance Division Deputy Insurance Commissioner Jared 
Kirby. "However, if they're accurate, we would share with the consumer 
'Hey, look at this section of your insurance policy, here's what it 
specifically says.'"

The Iowa Insurance Division is a governmental agency. Their services are 
completely free. 

https://www.wqad.com/article/news/special-reports/davenport-building-
collapse-wold-insurance-geico/526-835de084-0273-4015-b08c-eaaba097234d