Re: PSA: Ask T-Mobile what your internal account-health score is

Maria Sophia <[email protected]> Fri, 30 Jan 2026 20:20:45 -0500
Newsgroups comp.mobile.android,misc.phone.mobile.iphone,alt.cellular.t-mobile
Organization BWH Usenet Archive (https://usenet.blueworldhosting.com)
Message-ID <[email protected]>
Maria Sophia wrote:
> PSA: Ask T-Mobile what your internal account-health score is
> 
> I broke my phone so I called T-Mobile looking for a deal on a new phone
> (see below) and in that process, I found out there is a special secret
> score for every person's available promotions, that you won't know unless
> you ask the tech what it is.
> 
> See below for the details, but this isn't about the phones but the score.
> 
> Does anyone know if their carrier has a similar "account-health score"?
> 
> Maria Sophia wrote:
>> Dunno yet, but if others are in the same boat, that's some data for you.
>> But it's preliminary as every time I call T-Mobile I get different answers.
> 
> I called T-Mobile's 800 number and the guy (Adam) didn't know anything so
> he transferred me to technical support, of all things, and they knew stuff.
> 
> Haley, in technical support, said that I had 7000 credits (whatever that
> means) and that this is a lot so that unlocks promotions (supposedly).
> 
> [In another call I asked, where it seems to be that T-Mobile's internal
> "credits" system is basically a loyalty/tenure + account-health score that
> unlocks better promos, where they said 7000 is high. It's not something
> they advertise openly, but reps see it on their side.]
> 
> For free, with the normal t-mo 24-month depreciation table, are 7 phones:
>  1. TCL Flip 5G (aux, 5G, 2GB, 16GB)
>  2. Revvl 7 5G (~5AH, 5G, 4GB, 128GB)
>  3. Revvl 7 Pro (~5AH, 5G, 6GB, 128GB)
>  4. Revvl 8 (~5AH, 5G, 6GB, 128GB)
>  5. Revvl 8 Pro (~5AH, 5G, wireless charging, 6GB, 128GB)
>  6. Moto G 2025 (sd, aux, ~5AH, 5G, 4GB, 128GB)
>  7. Motorola Edge 2024 (5G, wireless charging, 8GB, 256GB)
> 
> Each of these requires a "junk trade" of any phone whatsoever in any
> condition, which is similar to how I got my handful of Galaxy A32-5G's.
> 
> Lots more opens up if I want to pay a bit, e.g., 
> 
> A35 128GB with $150 tradein on my A32-5G is $12.50/month ($300) + tax. 
> A36 128GB with $150 tradein on my A32-5G is $16.67/month ($400) + tax.
> 
> Since very few phones in this offering have sd cards, looking at Google:
> Pixel 9A 128GB with $250 tradein on my A32-5G is $3/month ($75) + tax.
> Pixel 9A 256GB with $250 tradein on my A32-5G is $11/month ($265) + tax.
> 
> There were others, but that seems to be the majors (Galaxy/Pixel).
> What do you think of those offerings?

Drat. I gotta implement a check in my newsreader for typos in the
user-group where I'm fixing the iPhone newsgroup typo above.