Re: Windows 10 v2004 update repeatedly fails to update non existent keyboard but keeps trying forever (how to stop that nonsense?)

On 9/18/2020 2:16 AM, Arlen Holder wrote:
> Windows 10 v2004 update fails to update non existent keyboard
> o But keeps trying forever (failing constantly)
> 
> Any idea how to stop Windows 10 from doing this?
> o (like how do I delete that it thinks this keyboard exists?)
> 
> 1. A few days ago I had a Logitech keyboard in my desktop
> 2. But I was getting BSODs so I swapped out easily changed hardware
> 3. For example, I swapped in a Lenovo Keyboard but drivers wouldn't update
> 4. So I swapped in a Dell keyboard, whose drivers update just fine
> 5. But Windows keeps forever trying to update the IBM Lenovo drivers
> 6. So I bring up the device manager, remove the device, & reboot
> 7. No problem, as Windows installs a driver for the Dell keyboard
> 8. And yet, still, the Update manager tries to download the Lenovo drivers
> 
> How do I stop Windows from trying to update what isn't even there?
> 
> Here are some illustrative screenshots, in sequence:
> a. Win10v2004 fails to update the Lenovo keyboard
>     (whether or not the keyboard is plugged into the machine)
>     <https://i.postimg.cc/t4NxC0t2/lenovo01.jpg>
> 
> b. Even after multiple reboots, where other drivers are updated
>     just fine, the Lenovo keyboard driver hangs at the same error.
>     <https://i.postimg.cc/ZqYyWfwZ/lenovo02.jpg>
> 
> c. A view of the "update history" clearly shows the Lenovo keyboard
>     fails to install, while everything else installs just fine.
>     <https://i.postimg.cc/909D6sQP/lenovo03.jpg>
> 
> d. Even after a boot, it still thinks it wants to download lenovo drivers
>     <https://i.postimg.cc/m2Qc8xqB/lenovo04.jpg>
> 
> e. You'd think pressing the "uninstall updates" would work, but you'd be
>     wrong in thinking that since it isn't there in the
>     control panel > Programs > Programs and Features > Installed Updates
>    <https://i.postimg.cc/8zN7YKQW/lenovo05.jpg>
> 
> f. You'd think running the MajorGeeks "Clear_Windows_Update_History"
>     batch file would work, but again, you'd be wrong.
>     <http://majorgeeks.com/content/page/clear_windows_update_history.html>
> 
> g. You'd think perhaps deleting the keyboard driver in the Windows
>     Device Manager would work, and then rebooting, but again, you'd
>     be wrong as this re-installs the Microsoft generic driver just fine.
>     <https://i.postimg.cc/mrrtLPrg/lenovo06.jpg>
> 
> h. When you reboot after uninstalling the device driver in the
>     Device Manager, you still get the same error you started with.
>     <https://i.postimg.cc/bJDrn4kX/lenovo07.jpg>
> 
> Any idea how to stop Windows 10 from doing this?
> o (like how do I delete that it thinks this keyboard exists?)
> 
You might like to look at the "Device Cleanup Tool" found at 
https://www.uwe-sieber.de/misc_tools_e.html

You can use it to remove all the leftover USB devices from Windows that 
build up over time, like old keyboards and such.

After a final reboot see if Microsoft still tries to update the "ghost" 
keyboard.