Re: Laptop won't turn on, charging LED doesn't glow

micky <[email protected]> wrote:

> My laptop is plugged in but it won't turn on and the LED that shows it's
> charging isn't lit, even though it's plugged into a charger and the
> charger output is measured just now at about 17vDC
> 
> I'm not surprised the battery is dead, I haven't used it for 6 months or
> more, but I do remember the charging-led working the last time it
> worked. 
> 
> This seems like an unusual sort of failure.   Does it seem very
> improbable to you too? 
> 
> After "charging" for 30 minutes, it still won't turn on and the CD drive
> won't open by presssing the button.   Is there a reset I don't know
> about?  Could a failed battery keep the light from going on?  Shouldn't
> it run off the charger even if the battery is bad?  I know the answers
> are No, No, and Yes, but I'm grasping at straws. 
> 
> A friend gave me this Acer aspire E15, also called an E5-573-35AQ
> 
> It worked fine when I got it and I added software. I think I bought a
> new psu to replace the missing one.  
> 
> Does this sound like something a very handy person could himself? 
> 
> (My friend called me to ask if he had left certain software on it.  I
> don't think so but I was checking.  If it's broken it's a good thing I
> know now instead of just before I leave on a trip.)

For some laptops, a dead battery means it won't power up, even when
using an A/C power adapter.  Sometimes physically removing the battery
will get the adapter to work.

The Acer aspire E15 was introduced back in 2014.  Maybe your friend
realized the battery was crap, and dumped it on you expecting you to pay
for a new battery (~$25 on Amazon).