Re: Sluggish USB External Hard Drive

On 9/13/2021 at 2:10:58 PM tb wrote:

> I have a Microsoft Surface 2 laptop with Windows 10 Pro (64-bit)
> installed.
> 
> Every time that I insert my USB external hard drive (WD EasyStore),
> the computer freezes for approx. 1-2 minutes.  It does the same thing
> every time that I use a program that needs to acces the USB drive.
> 
> For instance, when I plug in the WD drive, I have to wait 1-2 minutes
> before I can access it with File Explorer.  If I then launch a backup
> program to copy files from my c:\ drive to the USB drive, I have to
> wait 1-2 minutes before I can press the icon that starts the backup.
> 
> This does not happen with any other computer that I use.  (None of
> them are Microsoft Surface!)
> 
> What could be the reason that causes the Microsoft surface 2 to
> freeze?

I think that I found what the problem is...

The laptop has only two USB ports and they are on the left side of the
keyboard, adjacent to each other.  One port is used to plug in the WD
EasyStore and the other one has an RF USB dongle for my Logitech mouse.

There seems to be some sort of interference between the two plugs or
ports when both peripherals are plugged in.

Yesterday evening I removed the RF dongle and plugged in a corded USB
mouse.  Everything seems to be working just fine now!

-- 
tb