Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)?

In alt.comp.periphs.hdd Computer Nerd Kev <[email protected]> wrote:
> In comp.sys.ibm.pc.hardware.storage Ant <[email protected]> wrote:
> > In alt.comp.periphs.hdd Computer Nerd Kev <[email protected]> wrote:
> >> In comp.sys.ibm.pc.hardware.storage Char Jackson <[email protected]> wrote:
> >> > On Wed, 05 Apr 2023 22:01:41 +0000, [email protected] (Ant) wrote:
> >> > 
> >> >>It seems like my Seagate 5 TB portable backup HDD (Model:
> >> > SRD0NF1; P/N: 2N1AP8-500; 2020; 3 partitions [encrypted APFS
> >> > + exFAT + encrypted old HFS+(journal)) just died. My 4
> >> > computers (2 MBPs (2012 Mojave & 2020's Big Sur) + 2 PCs
> >> > [Linux/Debian bullseye and 64-bit Windows 10]) don't see the
> >> > drive anymore. 
> >> > 
> >> > I would attempt to remove the drive from its enclosure so that I could
> >> > test the drive by itself, just on the possibility that the problem lies
> >> > with the enclosure rather than the drive.
> > 
> >> That's certainly what I'd do. It could even just be the USB
> >> connector on the drive if it's been yanked about a bit by the
> >> cable.
> > 
> > OK if I give up to open its enclosure.
> > 
> > 
> >> I'd also check "lsusb -v" in Linux to confirm it really doesn't
> >> see the drive anymore. If it's not detected at all then something
> >> like a broken USB connector or interface board is quite possible,
> >> but the latter might be part of the drive's own circuit board
> >> depending on the model.
> > 
> > https://pastebin.com/raw/xA7Gz2ES for my lsusb -v.

> It looks like "Seagate RSS LLC Portable" is probably your drive,
> unless you had another Seagate storage device connected via USB.
> That means your problem is really reading the drive rather than
> detecting it.

> > https://pastebin.com/raw/kw39BmBs for my new dmesg -T
> > both commands ran with sudo.

> Yeah looks dead, but it could also be that a cable/connector fault
> is preventing it from getting enough power. Usually in that case
> you can hear the drive trying to spin up but then spinning down a
> bit when the voltage slumps, or possibly making some other weird
> noise.

> >> Oh and of course try another USB cable too.
> > 
> > I will have to find one. :( I was hoping my 500 GB Seagate
> > HDD had the same cable, but nope!

> Odds are that the disk probably has died, but if you have got
> another cable somewhere then it's an easy extra test to try with
> that.

With a help of my handy IT buddy, we confirm the naked 2.5" HDD is dead 
with adapters and cables even if the drive still spins. So, we're going 
to physically destroy it and buy a new one 
(https://www.costco.com/seagate-one-touch-5tb-portable-hard-drive-with-rescue-data-recovery-services.product.100761181.html).
:(

-- 
"O LORD, hear my prayer, listen to my cry for mercy; in your faithfulness and righteousness come to my relief." --Psalm 143:1. Easter eve & 2 finally clean, fix, & upgrade my PCs!
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