Re: OSU Problenms

On Sun, 15 Jan 2023 11:23:36 -0800 (PST), John Pollard
<[email protected]> wrote:

>On Sunday, January 15, 2023 at 9:11:34 AM UTC-6, Ken Blake wrote:
>> I'm using the latest version of Quicken Premier under the latest 
>> version of 64-bit Windows 11 pro. 
>> 
>> Having done One Step Updates for the last few day, four accounts (BofA 
>> Checking Account, Citi Master Card, Amazon Chase Visa, and Wells Fargo 
>> Visa show the red flag indicating downloaded transaction, but no 
>> downloaded transactions are listed for them. 
>> 
>> I've gone to the web sites for all four and updated the Quicken 
>> accounts manually, but the red flags are still there. 
>> 
>> What's wrong? Why is the flag there but no downloaded transactions? 
>> 
>> I've gone to Accounts/Edit for all four and looked at Online Services. 
>> This is what I see 
>> 
>> BofA Checking Account Express Web Connect + 
>> Citi Master Card Direct Connect 
>> Amazon Chase Visa Express Web Connect + 
>> Wells Fargo Express Web Connect 
>
>I thought Citi Card had switched to Express Web Connect +.

Maybe they have but it's set for Direct Connect here, and  it's now
working.



>> I've also gone to the Password Vault to check on the passwords there. 
>> 
>> I can't find Amazon Chase Visa there 
>> 
>> Under "Password Stored," Wells Fargo and BofA say a password is Not 
>> Required 
>
>Passwords for EWC and EWC+ downloads are not stored in the Password Vault.

Where are they, then?


>> Under "Password Stored," Citibank MC says "Yes." 
>> 
>> Also whenever I do an OSU, Wells Fargo gets the CC 596 error "Quicken 
>> is unable to update your account." 
>
>I can't find any such error number in the Quicken knowledge base; are you sure that is the correct number?

Sorry, typo. It should have been 506.


>> I've only seen this no downloaded transactions shown error on these 
>> four accounts, but I wouldn't be surprised to see the same error on 
>> other accounts if they had any activity.
>
>I've reported on this problem a couple of times recently.

Sorry, I often gloss over problems that aren't affecting me.


>There appears to be a bug in the download process for all Express Web Connect (EWC) accounts and all Express Web Connect + (EWC+) accounts. I see the bug in R43.26 (my current Release) and some later releases (Releases I test with).
>
>The red flag in the Account Bar indicates that transactions were downloaded; but no transactions appear in the Downloaded Transaction tab (for accounts not set to  have downloaded transactions Auto-added to registers), or already added to the account (for accounts set to have downloaded transactions Auto-added to registers).
>
>I only see the problem for EWC and EWC+ downloads. All my R43.26 Direct Connect downloads work fine.
>
>See:  https://groups.google.com/g/alt.comp.software.financial.quicken/c/lzxn3dSMGBc  for the problem description and workaround.



Thanks, but the problem appears to be fixed now.