Re: OSU Problenms

On Sunday, January 15, 2023 at 2:53:18 PM UTC-6, Ken Blake wrote:
> On Sun, 15 Jan 2023 11:23:36 -0800 (PST), John Pollard 

>> I thought Citi Card had switched to Express Web Connect +.

> Maybe they have but it's set for Direct Connect here, and it's now working.

Direct Connect appears to be a workaround for a long running Citi problem,  
I think at some point you should expect to have to switch to EWC+

https://community.quicken.com/discussion/7925979/citi-card-workaround

> >> I've also gone to the Password Vault to check on the passwords there.  
> >> I can't find Amazon Chase Visa there 
> >> Under "Password Stored," 
> >> Wells Fargo and BofA say a password is Not Required 

> > Passwords for EWC and EWC+ downloads are not stored in the Password Vault.

> Where are they, then?

https://www.quicken.com/support/why-dont-i-need-enter-my-bank-password-download-my-bank
 
> >> Also whenever I do an OSU, Wells Fargo gets the CC 596 error 
> >> "Quicken is unable to update your account." 

> > I can't find any such error number in the Quicken knowledge base; are you sure that is the correct number? 

> Sorry, typo. It should have been 506.

https://www.quicken.com/support/message-when-using-online-services-cc-506