Re: Citibank Cost Visa Card - OSU
Ken Blake <[email protected]>
| Newsgroups | alt.comp.software.financial.quicken |
|---|---|
| Message-ID | <[email protected]> |
On Sun, 22 Jan 2023 06:36:00 -0800 (PST), John Pollard <[email protected]> wrote: >On Sunday, January 22, 2023 at 7:59:41 AM UTC-6, Ken Blake wrote: > >> ... whenever I do an OSU, the dialog box shows *two* entries for [Costco Visa Card]. >> One of them always has its box unchecked and always asks for the >> password. I left the box unchecked, didn't supply the password, >> clicked "Apply" and then Update Now." The OSU then ran without an >> error. >> >> I then ran OSU again. This time the first thing that happened was that >> I got the message >> >> "Accounts at Citi Card for Use ID XXXXXX are not enabled correctly and >> need to be deactivated and reactivated to allow Quicken to properly >> get new transactions." >> >> and the OSU again completed without an error. >> >> So I assume that extra entry is causing the problem. It's not a giant >> problem if the only thing that happens is that the extra entry doesn't >> get updated and the real entry does, but I'd still like to get rid of >> the extra entry. > >> Any suggestions on how to do that? I can't do it from >> the Account list, because it's not shown there. > >Could the account be hidden, and you have not told Quicken to "Show hidden accounts"? Good thought, but I just checked and it's not a hidden account. But then I ran another OSU. No error message this time. Has it gone away or will it come back again the next time I do an OSU? I wish I knew. Inconsistencies drive me crazy.