Re: Menu Bar

On Sat, 28 Jan 2023 12:43:07 -0700, Ken Blake <[email protected]>
wrote:

>On Sat, 28 Jan 2023 10:43:51 -0800 (PST), John Pollard
><[email protected]> wrote:
>
>>On Saturday, January 28, 2023 at 11:57:16 AM UTC-6, Ken Blake wrote:
>>
>>> I just tried calling Quicken to ask whether I need the activation 
>>> code, and if I do they could give it to me, but they're closed on 
>>> Saturday. Unless you can tell me I definitely don't need it, I'll put 
>>> off doing anything until I call them on Monday.
>>
>>If your current installation is unusable, what will you gain by waiting until Monday?
>
>It's not unusable. It was just that I couldn't do some the things I
>wanted to do.
>
>
>>In an effort to try to condense multiple posts, I'll try to cover what I can here
>>without necessarily quoting previous material.
>
>OK.
>
>
>>First: I'm not at all convinced that your problem is a Quicken problem.
>>Nothing you've done so far would prove that - 
>
>As I said, I went to C:\Program Files (x86)\Quicken and then
>right-clicked and chose Open while holding down the Ctrl key. This way
>it opened with only the File and Help menu choices. Neither worked.
>
>Since doing that didn't open my data file, I assumed that that proved
>it wasn't the file.
>
>
>>and, as of half an hour ago, I still can't find anyone else reporting your problem.
>
>I haven't looked that recently, but I had looked earlier. Thanks for
>doing that. I guess that's evidence that it's *not* a quicken 47.7
>problem.

It seems strange, though, that the problem started immediately after
doing an update. That doesn't sound like a data file problem.


>>Second: my apologies.  
>>I totally forgot that at least some Quicken menu items can be accessed via Quicken shortcuts.
>>The shortcut for the File menu is ALT-f; Edit menu is ALT+e; View menu is ALT+v; Quicken Help is ALT+h (or F1)
>
>I just tried those. Each of them brought me to the appropriate place
>on the menu bar and highlighted the menu item, but it didn't open
>them. Also if I move mouse cursor along the menu bar, it's highlights
>each item there in turn.
>
>>If the shortcut keys work for you, some of what we have already discussed (such as creating a new file; and Validating) 
>>should be doable.
>
>Is there any other way to Validate, without the menu bar?
>
>>Also, if I were you, I would try going to Help > Report a Problem and sending a problem report,
>>and a sanitized Quicken file, to Quicken. If your issue should turn out to be a Quicken problem, 
>>your file may help Quicken, Inc fix it.  Don't expect any response.
>
>Perhaps I'll do that later, but if I won't get a response and I now
>think it's likely it's a data file problem (see below), I'm not
>inclined to do that.
>
>Since I had gotten the activation code from Amazon, I just uninstalled
>and reinstalled Quicken. As it turned out, I didn't need the
>activation code. But after the reinstallation, I still have the
>problem, so that seems to prove it must be a file problem.
>
>I think I'm again running 47.7, but without the menu bar I'm still not
>sure.
>
>Again, can I validate without the menu bar? If not is there some other
>way to do it? I couldn't find anything on the Quicken web site.
>
>
>>-----------------------------------------
>>
>>I have never done an upgrade "in place" to a higher Quicken Edition (such as Deluxe to Premier) before, 
>>so I can't say how that would be handled, if you reinstall. The rare occasion when I upgraded to a higher 
>>Edition, I just bought the new Edition and installed it from scratch: 
>>I wanted to be able to easily re-install from my PC, if that became necessary.
>
>I turned out to be easy to do--easier than I thought it would be.
>
>
>>
>>[I do recall that when I renew my subscription (usually with Amazon), I get a CD. 
>>When I run the CD, it seems to work like an activation code (though I have forgotten 
>>the details).]
>>
>>I rarely go to my Quicken account, so I am not well versed about what can be done there.
>>But I just checked out how to get there; you should be able to do the same.
>>
>>Go to:  https://www.quicken.com/support#windows
>>
>>Click "Sign in" (upper-right next to the red "Buy Quicken" button)
>>Click the resulting "Sign in" button under My Account
>>Enter your Quicken credentials, then the Sign in button
>>Make the appropriate choice.
>
>
>Thanks, but I've already been there. That's where I found out how to
>download and install it
>.
>>One of the choices is "Access your apps", which appears to contain a  
>>downloadable Quicken installation file. 
>
>Yes.
>
>
>>Since I always save my installation files on my PC,  I'm not familiar with 
>>exactly what's there, but it may well be the install file you need.
>
>>[I just did a partial test (downloaded the .exe and ran it), but stopped when the install process wanted to 
>>uninstall my current version.]
>
>
>Yes, that's what I did, as I said above. But I went to the end.