Re: Menu Bar

On Sun, 29 Jan 2023 08:03:13 -0800 (PST), John Pollard
<[email protected]> wrote:

>On Sunday, January 29, 2023 at 9:12:04 AM UTC-6, Ken Blake wrote:
>> This is getting stranger and stranger. I just did what you (John 
>> Pollard) suggested and copied and opened an old backed-up document 
>> (11/30/2022). The problem remained. 
>> 
>> I then deleted that copied backup, shut down Quicken and started it. 
>> It asked me to choose the file to open (it usually doesn't ask, just 
>> chooses the current file, the last one that was closed). I guess it 
>> asked because the last one that was closed no longer existed? 
>> 
>> I chose the current file and it opened it. Lo and behold! The menu 
>> bar worked. Why did it work with the current file but not with the 
>> 11/30 file? Might it have something to do with being asked what file 
>> to open? 
>> 
>> I checked in Help/About Quicken. It was running 46.12. 
>> What happened to 47.7, which is what I thought I was running? 
>
>Remember, we were never able to confirm what release you were running. 
>
>I would say that when you reinstalled but did not block Quicken from 
>accessing the internet, your install was for R44.28, but because you did
>not block internet access, Quicken automatically upgraded to 46.12.

Yes, that must be correct.

>> I then went to Help/Check for update and get 47.7. 

>> The message I got said I had the latest version! 
>
>Just because the R47.7 patch is available, does not always mean that 
>it is the "latest" (or "current") version for all users. 
>
>When a patch is first 
>released, it is only available for a small subset of Quicken users - those users 
>act as sort-of post-release testers. If those post-release users have serious issues, 
>Quicken may pull that release; otherwise, Quicken will make that new release, 
>the "latest" (or "current") release.
>
>During the time that the new release is restricted to that small subset of users, 
>all those using the most recent previous release will be told they have the 
>"latest" release and Quicken will not install that newer release automatically.

OK, thanks. I hadn't realized that.


>> I then did a web search on "quicken update" and saw that 47.7 was 
>> listed there. I'm tempted to install it, assuming that if it made the 
>> problem recur I could redo what I just did. 
>> 
>> Do you think I should try that? 
>
>It's up to you. 

Yes, of course it is, but I asked because your advice is always so
valuable. I think I'll wait.


>But before you do, save that downloaded Quicken install file.
>I also suggest you take a few fairly simple steps that might aid you 
>if you have another experience like this one.
>- Create a new Windows folder to hold files you will NEVER use directly
>- From Quicken, create a New Quicken data file in that new folder 
> (give the Quicken file a name that describes it and suggests you never actually use it
>  such as: "NEW-Never-used-Never-use", ... whatever name you like, to help you remember).

I backup my Quicken data file every couple of days, both to my hard
drive and then to a thumb drive. So I always have lots of old data
files available (at the moment they go back to 10/4/2022) if I ever
need to use them again for something like this.


>If, in the future, you are ever unable to create a New Quicken file for testing: 
>- copy "NEW-Never-used-Never-use" to some other folder where you will test 
>- give the copied New .QDF file a name informative to you about the test you're going to use it for
>- then use the copied .QDF file for your tests
>- you can usually expect to delete the copied New file when you finish testing

I delete the oldest backup files every now and then, but there are
always at least a couple of months of them that are kept. So there's
always plenty of such files I can use for testing.

>That way you can always use a New Quicken file for testing (or any purpose), 
>even if you can't always create one from within Quicken.
>
>If you do the above before you upgrade to R47.7, you will be able to test R47.7 
>in a New Quicken file.
>
>> And why does Quicken Help/Check for update say that 46.12 is the 
>> latest version, but the web site says there's a 47.7?
>
>See above.

OK, understood.

Once again, thanks very much for all your help with this and other
occasional Quicken problems. I know Quicken pretty well, but not so
much with Quicken problems. You know much more than I do, and you've
been a big help.