Re: Menu Bar

On 01/28/2023 10:28 AM, Ken Blake wrote:
> On Fri, 27 Jan 2023 18:54:22 -0800 (PST), John Pollard
> <[email protected]> wrote:
> 
>> On Friday, January 27, 2023 at 7:51:02 AM UTC-6, Ken Blake wrote:
>>> Quicken Premier under 64-bit Windows Professional.
>>>
>>> I just installed the latest update to Quicken.
>>
>> I assume you mean R47.7.
>> It's a good idea to always specify the exact release number -
>> "latest" or "current" are not definitive.
>>
>>> One result is that the menu bar stopped working.
>>> Nothing happens when I click on anything there.
>>
>> I just installed R47.7 today; I don't see your problem.
>> And I don't recall reading anything like that, ever; so I have no
>> informed suggestions for getting the menu choices to function.
>>
>> To test for possible file corruption contributing to the problem, you
>> can create a New Quicken file and see whether the problem occurs there.
>> If the test file works, that suggests problems with your regular Q file.
>> To attempt to address that, you could try Validate, and possibly
>> Super-Validate, on your current file. If Validate/Super-Validate using R47.7
>> do not fix the problem - you might try both with your previous version
>> of Quicken installed (meaning you'd need to reinstall to your previous version, then
>> Validate/Super-Validate, then try upgrading again. See below.
>>
>> I notice you rejected the earlier suggestion to reinstall Quicken and re-apply the current release, but
>> I believe that is your best bet (if your current file is not corrupted). It's not a guarantee, but
>> it has been known to correct some problems in the past - particularly when the most recent
>> release was automatically installed by Quicken.
>>
>> When you do the reinstall of Quicken, you should make certain that Quicken can not
>> automatically upgrade to the most recent release. If UAC won't do the trick, physically
>> disconnect your pc from the internet for the reinstall.
>>
>> If you do not already save the install file for each release, you can download whatever is the
>> most current release from Quicken at:
>> https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product
> 
> I just went there, downloaded the US Manual Mondo Patch Update
> QW27.1.47.7MPatch.exe and ran it. That didn't fix the problem.
> 
> Strangely, while the file was downloading, Windows said it was
> downloading QW27.1.47.7.exe, but the downloaded file is called
> QW27.1.47.7MPatch.exe.
> 
> I also have the downloaded QW27.1.46.12MPatch.exe (1/15/23) file
> saved. If I want to revert to that release, how do I do it? I can't
> simply run that file, can I? Do I have to uninstall Quicken, then
> reinstall it first? I know how to uninstall it, but where can I find
> the installation file. Is that "patch" file for more than  patching?
> Can I also install from it?
> 
> If I can do that, should I first try uninstalling, then install
> QW27.1.47.7MPatch.exe?
> 
> And one final question: is there any potential issue with my losing my
> license if I uninstall, then reinstall? Is my license information kept
> somewhere on my computer? Where? Or do I have to first find it myself,
> make a note of it, and then reenter it somewhere after installation?
> Where can I find it? Where would I have to reenter it?
> 
>>
>> If a reinstall and re-update to R47.7 don't correct the problem, you may want to revert to a previous release.
>> You can download virtually all release patch files here:  https://www.quicknperlwiz.com/quickenpatches.html
>> To revert, you would need to uninstall Quicken (again); then reinstall Quicken (blocking Quicken from automatically
>> applying the most current release, again); then with Quicken closed, run the downloaded patch file
>> for the release you want to be on.

Regarding license numbers, product keys, etc., I keep an MS Word 
document called "Program Registration Codes" where I keep track of all 
such numbers. Every time I get a new program or upgrade an old one, I 
make a note of the number in that document.