Re: Issues with AMEX and Q d/l?

On 4/4/2023 5:10 PM, Arthur Conan Doyle wrote:
> Andrew <[email protected]> wrote:
> 
>> Using Q 48.15 on Win11.  Last two days, AMEX downloads failed.  Tried to
>> deactivate and reactivate this morning.  Three or four times I went
>> through the process of sign-in into the AMEX screen that was supplied
>> with success on that end.  But upon returning to Q, it told me a server
>> error or timeout occurred.
>>
>> Will try again tomorrow, but wonder if this is "just me", or others in
>> similar situation?  Nothing recent in the Q User Community on their
>> website that I saw.
> 
> Did you convert that account over to EWC+ a few weeks ago? If not, maybe they've
> turned DC off. You might try disabling online downloads, then going through the
> reenable process.
> 
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My AMEX is still downloading.  I am waiting for the error message as 
Quicken's email suggested.  I believe it also said do not deactivate, so 
that could be an issue.