Re: Schwab downloads

On 4/21/2023 12:10 PM, Edward wrote:
> On 4/19/2023 1:18 PM, John Pollard wrote:
>>
>>> Schwab transactions will not download through one step update.
>>
>> What, exactly, happens?
>> Do you get any error messages?
>> Have you taken a look at the Quicken "Connection Log" (Help > Contact 
>> Support > Log files > Connection log)?
>> The log records are in date/time sequence, with the most current log 
>> records at the end of the file.
>> CONNLOG is not always easy to decipher and it's value often limited;
>> but sometimes you can get some sort of general indication of an error 
>> there,
>> typically a  non-Zero "netstatus" value.
> 
> I did find this:  "QFN: End get from 
> http://www.citibank.com/us/cards/download/qciti.ini, netstatus 15"
> 
>>
>> [One Step Update detail log records will be bracketed by a
>> "==== OSU Start (20230419/09:27:08) ====" record and a
>>   "==== OSU End (20230419/09:29:56) ====" record.
>> Update Transactions (or Update Now) detail log records probably will 
>> not be there at all, except for their
>> "==== Mini-OSU Start (20230419/12:36:34) ====" and
>>   "==== Mini-OSU End (20230419/12:36:49) ===="
>> brackets.]
> 
> 
>>
>> [At one time, the OFX Log would often have had very useful, fairly 
>> easy to read, information; but Quicken
>> has not seen fit to add Express Web Connect + (EWC+) log records to 
>> the OFX Log (Schwab uses EWC+).
>>   EWC+ log records are in the Quicken Cloud Log, which is the most 
>> difficult log file to decipher.]
>>
>> What type of Schwab accounts are involved?
>> Brokerage?
>> Banking (Checking, Savings)?
>> What Quicken financial institution name is being used for each of your 
>> Schwab accounts.
>>
>> Do you have any old Schwab accounts (accounts closed at Schwab) in 
>> your Quicken file?
>> If so, make sure none of them are still activated for downloading.
>>
>> I think I would try this:
>> - Backup
>> - Deactivate ALL Schwab accounts for downloading
>> - Initiate the Add Account process for Schwab
>> [You should get asked to reauthorize your Schwab accounts;
>> presumably you've done that before.]
>> - Link the accounts that Quicken then displays, to the correct 
>> existing Quicken account.
>> [Note: Quicken will try to "link" accounts for you, but Quicken has 
>> been known to
>> choose not only the wrong account, but the wrong account type and even 
>> the wrong
>> financial institution. Make sure every "Link" is correct before you 
>> continue to the
>> next step to complete the re-activation.]
> 
> Thanks.  Just deactivated and added the Schwab account and linked to the 
> existing.
>>
>>> I am able to update transactions by clicking on the Schwab account,
>>> then the "update transactions" link.
>>
>> I update Schwab almost every day (brokerage and checking/savings) -
>> all using "Charles Schwab & Co., Inc" for the financial institution name.
>> I'm seeing no problems using One Step Update or Update Transactions.
>>
>>> However, the "total market value" of the
>>> account has not changed in a while ....
>>
>> The account Market Value is the sum of:
>> the number of shares of a security times the number of shares owned, 
>> for all held securities
>> + the account "Cash balance".
>> You should verify that you have the correct number of shares and 
>> current prices for each of you securities,
>> and that your account "Cash balance" is correct. Whenever you 
>> successfully download from Schwab,
>> you should get current prices for all your securities held there.
>> And if your securities are publicly traded (not often true for 
>> securities held in retirement accounts),
>> Quicken should get current quotes with every Update, and whenever
>> you initiate a stand alone quote download (Investing > Download 
>> activity > Quotes, for example).
> 
> I just updated quotes and the numbers are a little off, maybe just a 
> discrepancy since the markets are open.  The share numbers are correct.
> 
> I'll see how one step update goes tomorrow morning.  I can also check 
> share prices before the market opens.
> 
> Thanks again!
> 
Anything else?  I've tried all of your suggestions and still having the 
same problem.  I may try to go back to an old backup and see if it will 
work.