Re: Q

On Wednesday, April 26, 2023 at 7:49:12 AM UTC-5, Edward wrote:
> On 4/25/2023 8:44 AM, John Pollard wrote: 

> > You can try resetting your Quicken Cloud data: 
> > Preferences > Mobile & Web > Reset your cloud data. 
> > That should require you to re-Activate ALL your accounts for 
> > downloading; you can use the same Add Account process 
> > you used before to do that.

> The "Reset your cloud data" link is not working. When I click it 
> nothing happens. I had "sync" turned off so maybe there was nothing to 
> reset?

If you had to turn Sync on to see the option to "Reset your cloud data", 
you probably needed to exit Preferences (leaving Sync ON), then go back into Preferences and 
click "Reset your cloud data.  

You should know when it works, as you will then need to re-Activate accounts 
for downloading.