Re: Q

On 4/26/2023 9:08 AM, John Pollard wrote:
> On Wednesday, April 26, 2023 at 7:49:12 AM UTC-5, Edward wrote:
>> On 4/25/2023 8:44 AM, John Pollard wrote:
> 
>>> You can try resetting your Quicken Cloud data:
>>> Preferences > Mobile & Web > Reset your cloud data.
>>> That should require you to re-Activate ALL your accounts for
>>> downloading; you can use the same Add Account process
>>> you used before to do that.
> 
>> The "Reset your cloud data" link is not working. When I click it
>> nothing happens. I had "sync" turned off so maybe there was nothing to
>> reset?
> 
> If you had to turn Sync on to see the option to "Reset your cloud data",
> you probably needed to exit Preferences (leaving Sync ON), then go back into Preferences and
> click "Reset your cloud data.
> 
> You should know when it works, as you will then need to re-Activate accounts
> for downloading.
   I reset cloud data, confirmed the reset by typing yes, but I did not 
have to reactivate any accounts.  I logged out, logged back in and did 
another reset and still did not have to reactivate accounts.

I also created a new file, added Schwab, and turned on scheduled 
updates.  I'll see what happens tomorrow morning.