Re: Dupliicate check #s

On 5/6/2023 1:27 PM, John Pollard wrote:
> On Saturday, May 6, 2023 at 11:42:04 AM UTC-5, Bernie Cosell wrote:
>> r49.29 -- I use online billpay a lot and a funny thing happened: after it
>> made it to 9999 it seems to have wrapped to 5000 and is now colliding
>> with my *actual* checks that began at 5000.
> 
> Doesn't sound like "wrapping" to me:
> I would have expected the next check#
> after 9999 to be 1, if the numbers were "wrapping".
> Otherwise I would have expected the next check# to be 10,000.
> 
>> can quicken not handle five-digit check #s?
> 
> Yes, Quicken can handle five-digit check #s.
> 
> But even if Quicken could not,
> I would have expected to see 1000 in Quicken (truncating the final zero).
> Or 0000 (dropping the leading 1).
> It's hard to imagine how whatever actual check# followed 9999
> could have become 5000 under any legitimate process designed to deal
> with numbers that were "too large" to handle.
> 
> More importantly,
> why do you assume that Quicken is the primary cause of what you're seeing?
> 
> Have you asked your bill payer what they do after their
> billpay check numbers reach 9999?
> 
>> I'm not sure what to do.
>>
>> I rarely use paper checks. The last I used in the previous numbering was
>> 1697 on 2/2/2001! The next check I wrote was #5001 on 12/6/2023,
>> And my online has now collided with it.
> 
> Is there any way I can fix this problem??
> 
> That depends.
> First I think it might help if you supplied some additional information.
> - Financial institution (bill payer) name?
> - Payment account type?
> - Quicken "Connection Method"
>    ("Online Services" tab of the "Edit Account Details" dialog for the Q account)?
> 
> The first thing I suggest you do is to save the results of the download containing
> the problematic data.
> I would create a new temporary backup folder and use Windows to copy your .QDF file there.
> I would also (in your current Quicken file) go to Help > Contact Support > Log files, open the
> "OFX Log" and use the "Save as" button to create a text file of the OFX Log contents ... in the same
> new temporary folder where you made the Windows copy of your log file.
I have check number problem also but I found it was caused by my bank 
(Wells Fargo) only downloading the last three digits even though on 
their web site all could be seen in the activity listing. So I have to 
manually enter the full number while I am accepting a download.