Re: problem with a repeating payment

John Pollard <[email protected]> wrote:

} On Saturday, July 8, 2023 at 2:43:33?PM UTC-5, Bernie Cosell wrote:
} > This with Q R50.16 on Win10/pro 
} > 
} > I'm completely confused. I have a repeating payment that has been in 
} > place for years. I went to "Repeating Online" in Bills&Income Reminders 
} > to find it there since I want to set up another just like it [just a 
} > different payee] . So I clicked on "edit" look at its settings and it 
} > says "frequency twice a month" but it only pays once a month on the first. 
} > 
} > two odd things: 
} > 1) it isn't *happening* twice a month [I checked my register] 
} > 2) there was no way to "edit" anything except the category. 
} > Is the only "edit' you can [e.g., to change the amount] do is delete it 
} > and re-add it? 
} When posting problems such as this one: you should include the financial institution name 
} (as found on the Display tab of the Edit Account Details dialog for the Quicken account); 
} and the "Connection Method" (found on the Online Services tab of the same dialog).
} In order to have the ability to send online billpay instructions from Quicken to the billpayer, 
} the Quicken account must use the "Direct Connect" connection method.

Ah Wells-Fargo, and direct connect

} Personally I have never found any use for Quicken "Repeating Online Payments". 
} They provide only one small benefit 
} (the ability to create a repeating online payment by sending the instruction to do so from Quicken); 
} it's a one-time benefit, often offset by the inability to change the payment characteristics 
} without deleting the Repeating Online payment, then re-creating/re-sending it.

I use it for several things.  For example, I make monthly contributions to
the local animal shelter.  Since it happens *every* month it is a real
convenience to have Q automatically poke W-F to make it happen.  Absent
that machinery I'm not quite sure how I'd manage to be responsible enough
to make the payments by-hand on my own.

} Once the repeating online payment has been setup in Quicken, and at the financial institution; 
} the Quicken repeating online payment is of no real use; 
} a regular Quicken (non-online) repeating payment will do the exact same thing.

I'm not sure how to sort those out:  it's setting it up in quicken and I
think it implicitly used my attached bank account to effect it.   How do I
set these things up at my bank.?

I'm not sure what "the exact same thing" means..  The way it was working
was that about three days before the end of the month the repeating
payments would magically appear in my register, with a date of the first of
the next month, and then they'd just  get sent.

} Without knowing what your underlying problem is; my best guess for how to address the problem is to:
} - delete the Quicken repeating online payment, 
} - do an update (OSU or Update Now) with the billpay financial institution (to syncronize Quicken and the billpayer)
} - re-setup the repeating payment at the billpayer's web site
} - create a regular Quicken non-online repeating payment transaction with the desired characteristics

I'll contact W-F.  I'm not sure I can have them directly make repeating
payments.  If so then it is all OK -- the payments will show up in my
register after OSU and all will be well

  /Bernie\
-- 
Bernie Cosell                     Fantasy Farm Fibers
[email protected]            Pearisburg, VA
    -->  Too many people, too few sheep  <--