One Step Update Bank of America

This just started this morning. When I do a One Step Update, I get a
Bank of America error: 

CC-800 
It appears one or more account(s) at Bank of America-All other States
have been deleted. This could happen if you have restored from a
backup file [I haven't]. You must add the account(s) to Quicken again.
Select Fix it to resolve this error.

I did that and thought I successfully added the account. Quicken said
"Success," but I'm still getting the error.

I have two accounts there: Savings and Checking. Both are set up with
Express Web Connect+

What am I doing wrong? How can I fix it?