statement does not match Receive Payment total owing

Taxed and Spent <[email protected]>
Newsgroups alt.comp.software.financial.quicken
Organization A noiseless patient Spider
Message-ID <[email protected]> 
Quicken for Windows, Version R51.12 Build 27.1.51.12. Windows 10.

For one customer, the statement shows zero, but the invoice Receive 
payment window shows a small amount due.

How to I get these in sync?

I have already validated the file.

thanks.
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