Re: Another One Step Update Error - TD Ameritrade (Schwab)

On Friday, September 8, 2023 at 11:48:06 AM UTC-5, Ken Blake wrote:

> Alas, I spoke too soon. All four of the TD Ameritrade accounts 
> were converted to Schwab, and everything looks OK. But... 
> 
> ...OSU doesn't work. 
> 
> Three of the four accounts were lumped together with a single 
> Login-ID in OSU, but the fourth, my wife's IRA was separate, with 
> a different Login-ID from the other three. 

That sounds normal to me.
Was it not that way at TD Ameritrade?

> OSU worked for my wife's IRA, but the other three didn't. 
> I deactivated all three, and then tried re-activating them 
> one at a time. OSU failed on all three with error CC-506 - 
> "Quicken is unable > to update your account. 
> This may be because the account was closed or 
> its nickname was changed." 

The FAQ for CC-506:  https://tinyurl.com/4hbty3ph

I suggest you read and consider that FAQ carefully.

[You also might check your previous Schwab "test" download 
to a NEW Quicken file and note the characteristics of each 
newly activated Schwab account in Quicken ... including 
"nicknames".  Or, if that test file is no longer available,  
create a new one and start the test over.
Have you given your Schwab accounts nicknames at the 
Schwab web site?]

Then deactivate ALL "your" old TD Ameritrade accounts AND 
ALL "your" currently activated Schwab accounts.
[Have you ever had any Schwab accounts before the 
TD Ameritrade transfer? 
If so, make sure they are also deactivated.]

While the Schwab accounts are deactivated, I suggest 
going to the Edit Account Details dialog for each account 
and clearing the financial institution name, and the account
number (and user-id, if present).

Then use the "Add Account" process (NOT the re-activate 
process) to reactivate all "your" Schwab accounts at one time 
(you should be required, by Schwab, to "authorize" all your 
Schwab accounts before they will be downloaded).
Make certain that each Schwab account "discovered" by 
Quicken is "Link[ed]" to the correct existing Quicken account.

> It fails even if two of the three is deactivated. 
> 
> Other than the three accounts being lumped together with a single 
> login-ID, I don't see anything different between those accounts and 
> my wife's IRA. 

> Could that lumping together be a factor in their OSU failure? 

I seriously doubt it.

Should I try changing the user-ID on two of the three, 
> so they are all different?

I would not.

[I download 4 Schwab investment accounts and 2 Schwab 
bank accounts in each OSU (using my user-id/password) - 
and 1 investment account for my girlfriend 
(who has a different Schwab user-id/password than I).]