Re: One Step Update not… Updating

On Friday, November 10, 2023 at 3:27:54 PM UTC-6, z wrote:

> Next day, entered info, saved work & performed OSU 
> and …. would not complete. 

> Financial Institutions updated but Online Services would not. 

I think it would help if you would supply some more detail.

First of all: what do you mean when you say, 

"Financial Institutions updated but Online Services would not"? 

Please provide details; including which, if any, financial institutions 
successfully downloaded transactions.
And which "Connection Method" appeared to succeed and
which did not.
[The possible "Connection Methods" for One Step Updates are:
Direct Connect (DC)
Express Web Connect (EWC)
Express Web Connect+ (EWC+)
[See the Online Services tab of the Edit Account Details dialog 
for each account.]

> Program eventually freezes & 
> I have to close by using Task Manager. 

Does anything appear to be happening during that "eventually"?
Is the Quicken "One Step Update Progress" window open?
Does it appear that any activity is taking place?
Do ANY financial institutions indicate that their update is "complete".

Did you try using "Update Now" for individual financial institutions, 
after their One Step Update failed?  If so, which ones, and what happened?

When available, did you try using Web Connect 
to download to accounts that failed to download in 
One Step Update?
[Web Connect requires the user to logon to the financial institution 
web site and initiate a QFX download. It's not available for all 
financial institutions.]

Please provide the names of the financial institutions that 
successfully complete the download, 
those that begin downloading, but do not complete, 
and any that never appear in the OSU Progress window. 
Include the Connection Method for each.