Computer Repair Shops Caught Snooping Customer Data

partial info from:
https://www.theregister.com/2022/11/15/repair_technicians_data/

Biting the hand that feeds IT Personal Tech Commercial repair shops
caught snooping on customer data by canny Canadian research crew 57
comment bubble on white Naming no names, but study finds trustworthy
techs are hard to find

Computer scientists affiliated with Canada's University of Guelph have
found that electronics repair services lack effective privacy
protocols and that technicians often snoop on customers' data.

In a four-part research study distributed via ArXiv, "No Privacy in
the Electronics Repair Industry," University of Guelph researchers
Jason Ceci, Jonah Stegman, and Hassan Khan describe how they tested
the privacy policies and practices of electronics repair shops.

The inquiry consisted of a field survey of 18 repair service providers
in North America – three national, three regional, and five local
service providers, as well as two national smartphone repair service
providers and five device manufacturers.