Re: Computer Repair Shops Caught Snooping Customer Data

Nomen Nescio <[email protected]> wrote in 
news:[email protected]:

> partial info from:
> https://www.theregister.com/2022/11/15/repair_technicians_data/
> 
> Biting the hand that feeds IT Personal Tech Commercial repair shops
> caught snooping on customer data by canny Canadian research crew 57
> comment bubble on white Naming no names, but study finds trustworthy
> techs are hard to find
> 
> Computer scientists affiliated with Canada's University of Guelph have
> found that electronics repair services lack effective privacy
> protocols and that technicians often snoop on customers' data.
> 
> In a four-part research study distributed via ArXiv, "No Privacy in
> the Electronics Repair Industry," University of Guelph researchers
> Jason Ceci, Jonah Stegman, and Hassan Khan describe how they tested
> the privacy policies and practices of electronics repair shops.
> 
> The inquiry consisted of a field survey of 18 repair service providers
> in North America – three national, three regional, and five local
> service providers, as well as two national smartphone repair service
> providers and five device manufacturers.
> 
> 

Shouldn't be surprised by this at all. They also take out good components 
and subsitute junk some of them. Best to buy a machine YOU can rebuild or 
something that is not likely to break. Take our or encrypt your hard 
drive if you have to leave your machine with these jackoffs.