Re: Major browser differences

Paul wrote:
> Robert Baer wrote:
>>   This is the specifics of the first time i encountered this problem 
>> due to menu choices NOT seen when referring to a received letter.
>>   Win 7.1 OS, desktop computer, not to be confused with a so-called 
>> smartphone.
>>
>>   Using Firefox 80.0.1:
>>   Log into Humana.com, see a bar "myhmana", then a menu bar
>>     (house icon)Home, (bell icon)Mesages, (spyglass icon)I want to.., 
>> Menu(down arrow)
>>
>>   Using Google Chrome 84.0:
>>   Log into Humana.com, see a bar "myhmana", (square cluster of dots), 
>> More Humana then a menu bar
>>     (house icon), Coverage(down arrow), Claims(down arrow), 
>> MyHeath(down arrow), Billing, (bell icon), (typical person icon)Account
>>
>>   Major differences.
>>
>>   What the heck? Firefox that buggy?
>>   Repairs/upgrades available?
>>
>>   Thanks
> 
> https://www.humana.com/legal/site-system-requirements
> 
>     Desktop
> 
>       Microsoft Edge (latest)   <=== no distinction, MSEdge versus 
> ChromEdge
>       Mozilla Firefox (latest)
>       Google Chrome (latest)
>       Safari - Safari (latest)
> 
> Your difference in descriptions implies you did not
> successfully authenticate. Since "Coverage" and "Claims"
> are missing, it's like they have not connected to your
> file after logging in.
> 
> The operating system provides the SChannel for security setup.
> It's unlikely that two browsers, sitting on the same OS,
> received a different SChannel response.
> 
> Firefox should have something like a Dev Tools : Error Console.
> I would check for any messages regarding authentication.
> 
>     ctrl-shift-K
> 
> https://i.postimg.cc/fWFhM57B/FF-web-console.gif
> 
>     Paul
> 
   Now that i have some time to fiddle this, Google Chrome works 
DIFFERENTLY than before; i see exactly the same screen that Firefox shows.

   In this pass, i did something differently - namely i cleared the 
cache in Google Chrome first.

   This is way above my pay grade; i quit on this. As long as i can get 
what i need and order what need, i will ignore this absolute consistency.

    Thanks