FW: [missouri-l] Fw: Recording for the Blind & Dyslexic Organization Uses Qwest OneFlexHosted VoIP Services

> The New York Times, USA
> Monday, August 27, 2007
>
> Recording for the Blind & Dyslexic Organization Uses Qwest OneFlex Hosted 
> VoIP Services
>
> Three-Year Agreement Another Example of Qwest's Growth Products Continuing

> to Penetrate Nationally
>
> DENVER, Aug 27, 2007 (BUSINESS WIRE) -- Qwest Communications International

> Inc. (Q) today announced that it has signed a three-year agreement for 
> Qwest OneFlex Hosted VoIP and Q Routing hosted contact-center solutions 
> with the prestigious Recording for the Blind & Dyslexic(R) (RFB&D(R)) 
> organization of Princeton, NJ.
>
> By integrating Qwest OneFlex Hosted VoIP and Q Routing, RFB&D was able to 
> replace its obsolete, 20-year-old telephone system with a state-of-the-art

> 200-seat VoIP solution, allowing the organization to save costs, and 
> enhance productivity among its employees. In fact, the solution has proven

> so successful at RFB&D's headquarters that it plans to roll-out the 
> solution to its remote offices over the next two years.
>
> "We'll finally have a unified, intelligent voice platform that will allow 
> us to route our hundreds of daily calls to the right people, and that's no

> small feat," said Peter Beran, senior vice president of IT, Recording for 
> the Blind & Dyslexic. "Because we are a national nonprofit organization, 
> costs are always important to us. Qwest's solution is more efficient 
> because it's VoIP, yet the new platform actually reduces our overall 
> telephony cost structure."
>
> Recording for the Blind & Dyslexic, America's educational library of 
> recorded textbooks for people who cannot effectively read standard print 
> because of visual impairment, dyslexia or other physical disability, 
> serves more than 146,000 students from kindergarten through graduate 
> school and beyond with educational titles on CD, providing unprecedented 
> navigation, ease of use, superior sound quality and proven effectiveness 
> as learning tools for students with print disabilities.
>
> "We're always thrilled to serve an organization, such as RFB&D, that is 
> making a difference in the quality of people's lives," said Tom Richards, 
> executive vice president, Qwest business markets group. "It's also 
> exciting for us when businesses and organizations displace old telephony 
> systems with Qwest's growth products that make their operations more 
> efficient. In this case, we're gratified we can help RFB&D save costs 
> while simultaneously enhancing their ability to serve the students who 
> rely on their support."
>
> In a February 2007 report, "The Forrester Wave(TM): US Enterprise-Class 
> VoIP Services, Q1 2007," Forrester Research wrote in its Vendor Summary 
> entitled "Qwest Communications Tops US Enterprise-Class VoIP Service 
> Providers In Market Presence" that Qwest "ranks highest among the US 
> enterprise-class VoIP service providers in overall VoIP market presence." 
> The report also states that "Qwest is particularly well-suited to meet the

> needs of hosted VoIP customers that have diverse domestic US location 
> requirements."
>
> Qwest OneFlex Hosted VoIP provides real-time, two-way voice capability in 
> IP over a broadband connection, while delivering the same voice quality 
> customers expect from a traditional phone. The features and applications 
> can be individually customized by the user through a personalized Web 
> portal, and the solution provides centralized management and control for 
> the voice admin. OneFlex is hosted on Qwest's carrier-grade network, not 
> the Internet.
>
> "Qwest's VoIP, contact-center and other growth products are rapidly 
> penetrating the national business market and we're seeing continued 
> momentum in next-generation technology," Richards continued.
>
> About Qwest
>
> Qwest offers a unique and powerful combination of managed voice and data 
> solutions for businesses, government agencies and consumers - locally and 
> throughout the country. Customers coast to coast are turning to Qwest's 
> industry-leading national fiber optic network and its Spirit of Service 
> for quality products and superior customer experience. Qwest is a 
> participant in Networx, the largest communications services contract in 
> the world, to provide leading-edge voice, data and video services. For 
> more information on Qwest, and its various operating subsidiaries, please 
> go to www.qwest.com. For information about the products and services Qwest

> is offering in the Networx contract, visit www.gsanetworx.com.
>
> SOURCE: Qwest Communications International Inc.
>
> Qwest Communications International Inc.
> Media Contact:
> Claire Mylott, 303-965-2689
> [email protected]
> or
> Investor Contact:
> Stephanie Comfort, 800-567-7296
> [email protected]
>
>
>
http://marketwatch.nytimes.com/custom/nyt-com/html-story.asp?guid={07D4379F-
499F-4C14-A335-8D317963557A}&symb=&sid=&siteid=NYT&dist=NYT&osymb=
>
> --
> BlindNews mailing list
>
> To contact a list moderator about a problem or to make a request, send a 
> message to [email protected]
>
> The BlindNews list is archived at: http://GeoffAndWen.com/blind/
>
> To address a message to all members of the list, send mail to: 
> [email protected]
>
> Access your subscription info at: 
>
http://blindprogramming.com/mailman/listinfo/blindnews_blindprogramming.com
>
> To unsubscribe via e-mail: send a message to 
> [email protected] with the word unsubscribe in either

> the subject or body of the message
> 


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [email protected]
    Subscribe: [email protected]