Re: Poll: Auto-closing "old" tickets

1 Yes
2 Yes
3 Yes, but 180 days.
4 5 years

Regards

Rüdiger

On 5/6/26 6:32 PM, Bowen, Rich wrote:
> After some chat on Slack, I wanted to have a poll here on the idea of closing “old” tickets, for various definitions of old. The Slack conversation was in favor, but as that is a small subset of the entire project, I’m hoping to get a broader consensus here. There are several questions:
> 
> 
> 1) Do you want to auto-close tickets that are filed against 2.0? (Data: There’s only 19 of them. The newest of these is from 2009. https://httpd.rcbowen.com/httpd-20x-open-bugs.html)
> 
> [ ] Yes, close 2.0 tickets
> [ ] No, don’t
> 
> 2) Do you want to auto-close tickets that are files against 2.2? (Data: There’s 59 of them. The newest is from 2014. https://httpd.rcbowen.com/httpd-22x-open-bugs.html)
> 
> [ ] Yes, close 2.2 tickets
> [ ] No, don’t.
> 
> 3) Do you want to auto-close tickets that are marked NEEDINFO but have received no response in a long time? (Data: There’s 89 tickets which are NEEDINFO and have been unanswered for 90+ days, and obviously this number changes depending on what timeframe you pick. https://httpd.rcbowen.com/httpd-needinfo-stale.html)
> 
> [ ] Yes, close NEEDINFO after 90 days
> [ ] Yes, close NEEDINFO after a while, but a different length of time
> [ ] NO, don’t.
> 
> 4) Do you want to auto-close tickets that have been open with no discussion for ages? (Data: Varies depending on what you consider old, but 69% of tickets haven’t been touched in more than 5 years. https://httpd.rcbowen.com/httpd-needinfo-stale.html)
> 
> [ ] Close tickets that have been abandoned for 10 years
> [ ] … 5 years
> [ ] … 2 years
> [ ] Some other time period
> [ ] Don’t ever auto-close anything.
> 
> 
> In each case, a close message would encourage the reporter to reopen, or open a new ticket, against a current release, if the problem still exists.
> 
> The goal here is to make our ticket backlog less daunting, and more appealing to contributors who want to pick meaningful stuff to work on.
> 
> 
>