Re: logic support in europe is horrible

> Message posted by Andreas Bopp <[email protected]>:
> 
> i had problems with a logic pro7
> dongle, it seems due to a hub. they treated me as kind of moran because i
> never had heard that you may not put the dongle on a hub. furthermore they
> not only wouldn't give me garanty but they wanted me to send them by
> creditcard the amount the program costs until they would receive my key.
> sending my key first wasn't possible either. so i went to the shop i bought
> my key and made them solve this problem. this was about two months ago. no
> answer...waiting and using GARAGE BAND which by the way is a hell of a lot
> more userfriendly than logic. i also had a yellowtool dongle that got
> damaged and had to be replaced. i called yellowtool, they were very kind and
> told me to mail the dongle, they would replace it immedeately at no
> cost...original quote: WE ARE INTERESTED THAT YOU CAN WORK WITH OUR
> SOFTWARE. this says it all, doesn't it. unfortunately i cannot work with
> yellotools, since logic doesn't care about his customers.
> one day i like to have an enterprise that works that well that you don't
> give a f*** about your customers.
> since i do work with a lot of musicians, producers and schools i can say
> that apple has lost more money buy loosing potential buyers than if they had
> replaced that dam dongle fast and free of cost.

Sorry about that. I am really surprised to here this... Emagic replaced a
mate's key in 3 days back in 6.4 days...

Best,

Andy




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