Re: Issues with icecast stream from some Verizon users?

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In May we were having a similar problem using Google Pixel phones with the
latest version of Android and Google Fi cell service.  All major radio
station streams (kuow.org, king.org, etc. . .) were would not play. Some
kind of weird DNS or protocol filtering probably by them, or maybe some
sort of Android security update gone bonkers. Who knows!?  They corrected
it in a few days. Welcome to the wild world of Internet streaming!

On Fri, Jul 10, 2026 at 9:48=E2=80=AFAM Thom Jones <[email protected]> wrote:

>
>
> On Thu, Jul 9, 2026 at 11:45=E2=80=AFAM Thom Jones <[email protected]> wrot=
e:
>
>>
>>> Thanks, Phillip -
>> https://stream.wortfm.org:8443/high.mp3
>> The issue is usually that nothing comes through at all either from the
>> live listen link on the website (which is just feeding the link from
>> icecast) or it plays for several seconds and then cuts off.  Also our ph=
one
>> app gives no audio either and that also is just pulling directly from  t=
he
>> icecast server.
>> Other Verizon customers that have tested have had no issues whatsoever
>> which only compounds the troubleshooting.
>> Seems to be both Verizon cell data as well as Verizon FIOS.
>> I'm still trying to get more info from our listeners but with such a
>> small sampling it is proving difficult.
>> And the only way I can recreate it is asking those affected to "try it
>> again" and report back.
>>
>>
> The issue is now, I think, resolved.  Made some changes to the xml file:
> * Turned up the listener time-out from 30 seconds to 60.,
> * Reduced the burst size from 64KB to 32KB.  I guess Verizon is especiall=
y
> susceptible to dropping fragmented packets which causes the stream to die
> quickly.,
> * Increased the queue size for a larger buffer pool for slower connection=
s
> from half a meg to a full MB
>
> So far the reports back are that things are working as they are supposed
> to.  Not sure which one of these fixed it, but I'm keeping them all in
> place!  lol
> Thanks for the assist!
>
> _______________________________________________
> Icecast mailing list -- [email protected]
> To unsubscribe send an email to [email protected]
>

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<div dir=3D"ltr">In May we were having a similar problem using Google Pixel=
 phones with the latest version of Android and Google Fi cell service.=C2=
=A0 All major radio station streams (<a href=3D"http://kuow.org">kuow.org</=
a>, <a href=3D"http://king.org">king.org</a>, etc. . .) were would not play=
. Some kind of weird DNS or protocol filtering probably by them,=C2=A0or ma=
ybe some sort of Android security update gone bonkers. Who knows!?=C2=A0 Th=
ey corrected it in a few days. Welcome to the wild world of Internet stream=
ing!</div><br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"=
ltr" class=3D"gmail_attr">On Fri, Jul 10, 2026 at 9:48=E2=80=AFAM Thom Jone=
s &lt;<a href=3D"mailto:[email protected]">[email protected]</a>&gt; wrote:<br>=
</div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;b=
order-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir=3D"ltr"><d=
iv dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:tahoma,san=
s-serif"><br></div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" cl=
ass=3D"gmail_attr">On Thu, Jul 9, 2026 at 11:45=E2=80=AFAM Thom Jones &lt;<=
a href=3D"mailto:[email protected]" target=3D"_blank">[email protected]</a>&gt;=
 wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px =
0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir=
=3D"ltr"><div class=3D"gmail_quote"><blockquote class=3D"gmail_quote" style=
=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding=
-left:1ex"><br></blockquote><div style=3D"font-family:tahoma,sans-serif"><s=
pan style=3D"background-color:transparent">Thanks, Phillip -=C2=A0</span></=
div><div style=3D"font-family:tahoma,sans-serif"><a href=3D"https://stream.=
wortfm.org:8443/high.mp3" target=3D"_blank">https://stream.wortfm.org:8443/=
high.mp3</a><br>The issue is usually that nothing comes through at all eith=
er from the live listen link on the website (which is just feeding the link=
 from icecast) or it plays for several seconds and then cuts off.=C2=A0 Als=
o our phone app gives no audio either and that also is just pulling directl=
y from=C2=A0 the icecast server.=C2=A0=C2=A0<br>Other=C2=A0Verizon customer=
s that have tested have had no issues whatsoever which only compounds the t=
roubleshooting.=C2=A0</div><div style=3D"font-family:tahoma,sans-serif">See=
ms to be both Verizon cell data as well as Verizon FIOS.</div><div style=3D=
"font-family:tahoma,sans-serif">I&#39;m still trying=C2=A0to get more info =
from our listeners but with such a small sampling it is proving difficult.<=
/div><div style=3D"font-family:tahoma,sans-serif">And the only way I can re=
create it is asking those affected to &quot;try it again&quot; and report b=
ack.=C2=A0=C2=A0</div><div style=3D"font-family:tahoma,sans-serif"><br></di=
v></div></div></blockquote><div><br></div><div class=3D"gmail_default" styl=
e=3D"font-family:tahoma,sans-serif">The issue is now, I think, resolved.=C2=
=A0 Made some changes to the xml file:<br><span style=3D"color:rgb(68,68,68=
);font-family:&quot;Lucida Grande&quot;,Verdana,Arial,sans-serif;font-size:=
12px">* Turned up the listener time-out from 30 seconds to 60.,</span><br s=
tyle=3D"color:rgb(68,68,68);font-family:&quot;Lucida Grande&quot;,Verdana,A=
rial,sans-serif;font-size:12px"><span style=3D"color:rgb(68,68,68);font-fam=
ily:&quot;Lucida Grande&quot;,Verdana,Arial,sans-serif;font-size:12px">* Re=
duced the burst size from 64KB to 32KB.=C2=A0 I guess Verizon is especially=
 susceptible to dropping fragmented packets which causes the stream to die =
quickly.,</span><br style=3D"color:rgb(68,68,68);font-family:&quot;Lucida G=
rande&quot;,Verdana,Arial,sans-serif;font-size:12px"><span style=3D"color:r=
gb(68,68,68);font-family:&quot;Lucida Grande&quot;,Verdana,Arial,sans-serif=
;font-size:12px">* Increased the queue size for a larger buffer pool for sl=
ower connections from half a meg to a full MB</span></div><div class=3D"gma=
il_default" style=3D"font-family:tahoma,sans-serif"><span style=3D"color:rg=
b(68,68,68);font-family:&quot;Lucida Grande&quot;,Verdana,Arial,sans-serif;=
font-size:12px"><br></span></div><div class=3D"gmail_default" style=3D"font=
-family:tahoma,sans-serif"><span style=3D"color:rgb(68,68,68);font-family:&=
quot;Lucida Grande&quot;,Verdana,Arial,sans-serif;font-size:12px">So far th=
e reports back are that things are working as they are supposed to.=C2=A0 N=
ot sure which one of these fixed it, but I&#39;m keeping them all in place!=
=C2=A0 lol</span></div><div class=3D"gmail_default" style=3D"font-family:ta=
homa,sans-serif"><span style=3D"color:rgb(68,68,68);font-family:&quot;Lucid=
a Grande&quot;,Verdana,Arial,sans-serif;font-size:12px">Thanks for the assi=
st!</span></div><div class=3D"gmail_default" style=3D"font-family:tahoma,sa=
ns-serif"><span style=3D"color:rgb(68,68,68);font-family:&quot;Lucida Grand=
e&quot;,Verdana,Arial,sans-serif;font-size:12px"><br></span></div></div></d=
iv>
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Icecast mailing list -- <a href=3D"mailto:[email protected]" target=3D"_blan=
k">[email protected]</a><br>
To unsubscribe send an email to <a href=3D"mailto:[email protected]" t=
arget=3D"_blank">[email protected]</a><br>
</blockquote></div>

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