Re: submitting followups through gnatsweb
Roman Neuhauser <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.gnats.general |
|---|---|
| Message-ID | <[email protected]> |
# [email protected] / 2003-10-27 15:53:27 +0100: > Roman Neuhauser wrote: > >I installed GNATS 4.0, including gnatsweb that came bundled in the > >tarball. It's most probably my thick skull, but I just don't see it: how > >do I submit a followup through gnatsweb? > > Gnatsweb is not by default meant to support submission of follow-ups > directly. It is mainly meant to be a tool to be used internally by > support organizations, and the standard way for "customers" to submit > follow-ups to a GNATS report is by e-mail. That is why there is a "send > e-mail to interested parties" link provided on the "View PR" page. Hm, that's a shame. My situation is the other way around: support people, as opposed to customers, have enough brain cells to handle, and appreciate, the email interface and send-pr. > Still, you can tweak GNATS and Gnatsweb to include a kind of followup > mechanism by using the Append to Audit-Trail field recipe in Appendix E > of the manual, but you should definitely ask yourself if you want to > provide Edit access to everyone who might want to submit a follow-up. I thought there was the "submit" access level. Is the code I saw in gnatsd.c incomplete? -- If you cc me or remove the list(s) completely I'll most likely ignore your message. see http://www.eyrie.org./~eagle/faqs/questions.html