Re: Initial help

Hm...

1. Is the developer user's role in the project set to "developer" or  
higher?
2. Has the developer user activated his/her account?

I can't think of anything else at the moment. I will post again if I do.

  - Mark

On Mar 7, 2009, at 2:05 PM, tiojose wrote:

> Hello Mark,
>
> Thanks for your feedback!... Yes, I've tried that, I've added the  
> developer to the project but I can not assign a ticket to him, he  
> does not appear in the users combo box. I just see the managers role  
> there... is that correct?.. did I forget to configure something?
>
> Cheers from the third world!.. :)
>
>
> ----- Original Message ----- From: "Mark Phillips" <[email protected] 
> >
> To: <[email protected]>; "Help with Mantis" <[email protected] 
> >
> Sent: Friday, March 06, 2009 5:30 PM
> Subject: Re: [mantisbt-help] Initial help
>
>
> Go to the "manage" area for the project, and add the developer user to
> the project.
>
> On Mar 6, 2009, at 11:39 AM, José Luis Trindade wrote:
>
>> Hi all,
>>
>> I'm new to mantis and I'm facing some stupid problems to configure   
>> it (I'm sorry if these kind of questions hould not be posted here).
>>
>> I've created two projects, and 4 users (1 developer, 2 managers, 1  
>> reporter).
>>
>> I have configured the email and other things (mail working fine).
>>
>> The reporter user log in, and report a bug in project A (with no  
>> assignation to any user).
>>
>> I log in with a manager user but when I want to assign this ticket   
>> to the developer, I can not see him in the combo box (the  
>> developper  is active, the project is public and active too). I  
>> only see the  users with "manager" role.
>>
>> Did I miss something?
>>
>> Thanx in advance.
>>
>> Tiojose..
>>
>>
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------------------------------------------------------------------------------
Open Source Business Conference (OSBC), March 24-25, 2009, San Francisco, CA
-OSBC tackles the biggest issue in open source: Open Sourcing the Enterprise
-Strategies to boost innovation and cut costs with open source participation
-Receive a $600 discount off the registration fee with the source code: SFAD
http://p.sf.net/sfu/XcvMzF8H