Re: crashed workflow

nobody else?

I really need this issue solved and don´t know what else to do...

If I delete my current Mantis installation, a restore will occur properly?

What would be the best approach, given the situation..?


Thanks in advance!!
Mauro.

On Thu, Jul 16, 2009 at 7:22 PM, Mauro Durante Jr. <[email protected]>wrote:

> here is it..
>
> thanks,
> Mauro.
>
>   On Wed, Jul 15, 2009 at 4:46 PM, Glenn Henshaw <
> thraxisp-3kkvZBxzQh2+Mgy9Xt2BoPd9D2ou9A/[email protected]> wrote:
>
>>
>> On 15-Jul-09, at 8:26 AM, [email protected] wrote:
>>
>> > I´m resetting it through a button in Mantis Management section...
>> >
>> > Yep, I copied it (config_inc.php) from 1.1.1 to 1.1.7.
>> >
>> > However I guess it should work, once the workflow was defined and
>> > kept during the Mantis update.
>>
>>   Just a note that configs can be set in both the config_inc.php file
>> (for global implementation or changes to defaults) and the GUI (stored
>> in the database). The GUI setting DOES override the setting in the
>> config_inc.php file. If you make changes there, and they are not
>> taking effect, check the database for an override.
>>
>>   AFAIK, there weren't any workflow changes between those two releases.
>>
>>   I would need some more information to diagnose the problem (i.e.,
>> relevant settings from config_inc.php and database).
>>
>>     ... Glenn
>>
>> >
>> >
>> > Thanks,
>> > Mauro.
>> >
>> > On Jul 15, 2009 8:57am, KM <info4km-/[email protected]> wrote:
>> > >
>> > >
>> > > Are you resetting the workflow states in your config file or
>> > something - that's all I can think of.
>> > >
>> > >
>> > >
>> > > All you did was copy your config files? I may still have my old
>> > 1.1.1 config files - I can see if there are large differences
>> > between then and now -
>> > >
>> > >
>> > >
>> > > Anyone ?
>> > >
>> > > KM
>> > >
>> > > --- On Mon, 7/13/09, [email protected] [email protected]>
>> > wrote:
>> > >
>> > >
>> > >
>> > > From: [email protected] [email protected]>
>> > > Subject: Re: [mantisbt-help] crashed workflow
>> > > To: "Help with Mantis" [email protected]>
>> > > Date: Monday, July 13, 2009, 11:22 AM
>> > >
>> > >
>> > > and it still doesn´t work..
>> > >
>> > > any idea?
>> > >
>> > > On Jul 13, 2009 10:38am, [email protected] wrote:
>> > > > Hi KM,
>> > > >
>> > > > thanks for your answer..
>> > > >
>> > > > but the workflow is properly set, every step has its input and
>> > output.
>> > > >
>> > > > I really dunno what´s wrong..
>> > > > I´ll try to reset one workflow to check whether it works or
>> > still gets stuck.
>> > > >
>> > > > Thanks,
>> > > > Mauro
>> > > >
>> > > > On Jul 13, 2009 10:02am, KM info4km-/[email protected]> wrote:
>> > > > > Mauro,
>> > > > >
>> > > > > You should be able to go into the 'Manage' functions to fix
>> > the Workflow Transitions.
>> > > > >
>> > > > >
>> > > > >
>> > > > > Make sure that you see that 'assigned' issues can go to the
>> > next desired level - and if not click the boxes accordingly to set
>> > it up again.  You may also modify the access levels (by role) as to
>> > which level/role can move an issue to a certain
>> > > level.
>> > > > >
>> > > > >
>> > > > >
>> > > > > One thing that may be easier is to set it back to the original
>> > defaults and start over. The button is at the bottom of the screen.
>> > However be sure that you want to do this !
>> > > > >
>> > > > >
>> > > > >
>> > > > > However this doesn't really explain why it happened. I hope
>> > this helps at all.
>> > > > >
>> > > > > KM
>> > > > >
>> > > > >
>> > > > > --- On Mon, 7/13/09, [email protected]
>> > [email protected]> wrote:
>> > > > >
>> > > > >
>> > > > >
>> > > > > From: [email protected] [email protected]>
>> > > > > Subject: [mantisbt-help] crashed workflow
>> > > > > To: "Help with Mantis" [email protected]>
>> > > > > Date: Monday, July 13, 2009, 8:23 AM
>> > > > >
>> > > > >
>> > > > > Hi!
>> > > > >
>> > > > > I´ve recently updated my old Mantis 1.1.1 to a new 1.1.7, but
>> > there´s a
>> > > problem which I cannot go through..
>> > > > >
>> > > > > When a bug is set to "assigned", my workflow leads it to
>> > "resolved" as next step, and "developer" is the lowest required
>> > access level to change it.
>> > > > >
>> > > > > However, developers cannot set an "assigned" issue to
>> > "resolved" as they were used to do through "Viewing Issue Simple
>> > Details" screen, even though it´s possible, but not desired neither
>> > smart, through "view issues" -> "move" (combo box).
>> > > > >
>> > > > > The unique available button on "Viewing Issue Simple Details"
>> > screen, to developers when an issue is "assigned", is "monitor issue".
>> > > > >
>> > > > > I guess something´s wrong with my workflow or user´s
>> > permissions..but I´m not sure, since it used to work properly on the
>> > previous (1.1.1) version.
>> > > > >
>> > > > > How can I put that "set status to:" button back?
>> > > > >
>> > > > > // I´ve copied my "old" config_inc.php file
>> > > to this
>> > > > > version.
>> > > > >
>> > > > >
>> > > > > Thanks in advance,
>> > > > > Mauro
>> > > > >
>> > > > > http://www.mantisbt.org/forums/viewtopic.php?f=3&t=7212#p19735 >
>> > > > >
>> > > > > -----Inline Attachment Follows-----
>> > > > >
>> > > > >
>> > > > >
>> >
>> ------------------------------------------------------------------------------
>> > > > > Enter the BlackBerry Developer Challenge
>> > > > > This is your chance to win up to $100,000 in prizes! For a
>> > limited time,
>> > > > > vendors submitting new applications to BlackBerry App
>> > World(TM) will have
>> > > > > the opportunity to enter the BlackBerry Developer Challenge.
>> > See full prize
>> > > > > details at: http://p.sf.net/sfu/Challenge
>> > > > >
>> > > > > -----Inline Attachment Follows-----
>> > > > >
>> > > > >
>> > > > > _______________________________________________
>> > > > > mantisbt-help mailing
>> > > list
>> > > > > [email protected]
>> > > > > https://lists.sourceforge.net/lists/listinfo/mantisbt-help
>> > > > >
>> > > > >
>> > > > >
>> > > > >
>> > > > >
>> > >
>> > > -----Inline Attachment Follows-----
>> > >
>> > >
>> > >
>> >
>> ------------------------------------------------------------------------------
>> > > Enter the BlackBerry Developer Challenge
>> > > This is your chance to win up to $100,000 in prizes! For a limited
>> > time,
>> > > vendors submitting new applications to BlackBerry App World(TM)
>> > will have
>> > > the opportunity to enter the BlackBerry Developer Challenge. See
>> > full prize
>> > > details at: http://p.sf.net/sfu/Challenge
>> > >
>> > > -----Inline Attachment Follows-----
>> > >
>> > >
>> > > _______________________________________________
>> > > mantisbt-help mailing list
>> > > [email protected]
>> > > https://lists.sourceforge.net/lists/listinfo/mantisbt-help
>> > >
>> > >
>> > >
>> > >
>> > >
>> >
>> ------------------------------------------------------------------------------
>> > Enter the BlackBerry Developer Challenge
>> > This is your chance to win up to $100,000 in prizes! For a limited
>> > time,
>> > vendors submitting new applications to BlackBerry App World(TM) will
>> > have
>> > the opportunity to enter the BlackBerry Developer Challenge. See
>> > full prize
>> > details at:
>> http://p.sf.net/sfu/Challenge_______________________________________________
>> > mantisbt-help mailing list
>> > [email protected]
>> > https://lists.sourceforge.net/lists/listinfo/mantisbt-help
>>
>> --
>> Glenn Henshaw                     Logical Outcome Ltd.
>> e: thraxisp-3kkvZBxzQh2+Mgy9Xt2BoPd9D2ou9A/[email protected]     w: www.logicaloutcome.ca
>> Mantis Developer and User since 2002
>>
>>
>>
>>
>>
>>
>> ------------------------------------------------------------------------------
>> Enter the BlackBerry Developer Challenge
>> This is your chance to win up to $100,000 in prizes! For a limited time,
>> vendors submitting new applications to BlackBerry App World(TM) will have
>> the opportunity to enter the BlackBerry Developer Challenge. See full
>> prize
>> details at: http://p.sf.net/sfu/Challenge
>>  _______________________________________________
>> mantisbt-help mailing list
>> [email protected]
>> https://lists.sourceforge.net/lists/listinfo/mantisbt-help
>>
>
>

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