Re: Mantis not sending emails

Hi,

I suggest that you're not getting the reset mails as you mail server is not
working.  When you click the 'Lost Password' link on the logon screen, keep
a close eye on the page as it refreshes, you may see a page with an error
message appearing, this may give you a clue as to what the problem is.

Shawn

On Wed, Apr 28, 2010 at 9:12 AM, <[email protected]> wrote:

> Hi,
>
> Thanks for the reply.
>
> I am not using GMAIL. I am using my corporate intranet ("abc.domain.com")
> for sending the mails.
>
> Also, I am not getting the mails while resetting the password. I don't know
> how to resolve this. Is it ok if I just set the 'password_reset' flag to ON
> in config_inc.php file for this, or do I need to do some thing else.
>
> Pls provide me some pointers on this.
>
> Thanks,
> Naseer.
>
> ________________________________
>
> From: Shawn Hill [mailto:[email protected]]
> Sent: Wed 4/28/2010 12:50 AM
> To: Help with Mantis
> Subject: Re: [mantisbt-help] Mantis not sending emails
>
>
> Hi,
>
> Are you using gmail?  Have you checked the SSL settings in your gmail
> account?  Just a thought if you are?
>
> Shawn
>
>
> On Wed, Apr 28, 2010 at 7:11 AM, <[email protected]> wrote:
>
>
>        Hi,
>
>        I have installed Mantis Version 1.2.0 on a Windows XP machine, but I
> am not getting any mails from Mantis.
>
>        My setup details:
>        Mantis Version: 1.2.0
>        Apache Version: 2.2
>        SQL Version: 5.1
>        PHP Version: 5.2.13
>
>        Mantis has been installed successfully and we are able to create the
> user logins and also register bugs in Mantis.
>
>        The problem is, we are not getting any mails from Mantis on creation
> of new user account or on registering a new bug. Neither the reset password
> or lost password features are sending any mails.
>
>        Don't know where the problem is, and any help towards this will be
> highly appreciable.
>
>        My configuration details:
>        $g_smtp_host='xx.xx.xx.xx'; /* Don't know is this right format */
>        $g_smtp_connection_mode= 'ssl';
>        $g_smtp_port = 25;
>        $g_smtp_username = 'name';
>        $g_smtp_password = 'password';
>
>        We have tried all the possible help which we could get from google
> but not much use.
>
>        So, pls let us know is we are missing any configuration.
>
>        Thanks & Regards,
>        Naseer.
>
>
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