RT Training Announcement - November 28 & 29, 2011 - Barcelona, Spain

Best Practical Solutions provides unparalleled instruction in how to get th=
e most out of RT.

2011 will bring two-day training sessions to six cities across the world. A=
s we like to keep class sizes relatively intimate, register soon or we may =
not be able to guarantee you a seat.

These sessions will be offered in:
	=95	Chicago, IL, USA =97 September 26 & 27, 2011
	=95	San Francisco, CA, USA =97 October 18 & 19, 2011
	=95	Washington DC, USA =97 October 31 & November 1, 2011
	=95	Melbourne VIC, Australia =97 November 28 & 29, 2011
	=95	Barcelona, Spain =97 November 28 & 29, 2011
	=95	Boston (Cambridge), MA, USA - TBD

If you can't make it to these cities, please drop us a line to request a pu=
blic training for your area in 2012.

This training will introduce you to the new features in RT 4 as part of a c=
omprehensive overview of RT. Whether you're an old hand at RT or a recent c=
onvert, you'll have a good understanding of all of RT's features and functi=
onality by the end of the session.

The first day starts off with a tour of RT's web interface and continues wi=
th a detailed exploration and explanation of RT's functionality, workflows =
and configurability. We'll touch on basic administration, but concentrate l=
argely on helping you and your team get the most out of your RT instance.

The second day of training picks up with RT administration and dives into w=
hat you need to safely customize and extend RT. We'll cover point-and-click=
 configuration, upgrading and installing RT, development best practices, RT=
's API, building an extension, and database tuning.

It goes without saying that you'll get the most out of training if you atte=
nd both days of the course, but we've designed the material so that you can=
 step out after the first day with a dramatically improved understanding of=
 how to use RT or show up on the second day and get quickly up to speed on =
how to make RT do your bidding.

Pricing and Payment

The cost of the class includes training materials, a continental breakfast =
and an afternoon snack. Please note that lunch will not be provided.

Single Day - USD 995
Both Days - USD 1495 (25% savings)

Please contact us at [email protected] for discounted pricing if y=
ou are from an academic institution or if you'd like to send more than 3 pe=
ople.

If you'd like to pay with Visa, MasterCard or Discover, please visit Best P=
ractical's online store at https://shop.bestpractical.com. Unfortunately we=
 are unable to accept American Express or PayPal.

If you'd prefer to pay with a purchase order, please email us at training@b=
estpractical.com.

 Be sure to include:
*  Which location you want to attend
*  If you want to attend both days or a single day
*  Full names and email addresses of attendees