Fwd: Bug with multiple emails
Андрей <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.devel |
|---|---|
| Message-ID | <[email protected]> |
Hello! I have found a bug ( or maybe i do not understand how it must work). When we create a new user via visual interface RT we can fill field Email, and we can write there more then 1 email (for example "[email protected],[email protected]"). When I create ticket via web interface. the notify will sent on both emails. but when i want reply from one of this emails, I have got en error " RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email ". Thats why I cannot "reply" or "comment" from my email. RT version is 3.8.5. Please explain how I can fix this error, or maybe workaround (we need use 2 or more emails in user profile). Thank you in advance. -- RT Training - Dallas May 20-21 http://bestpractical.com/training