Re: Upgrade Help from version 3.8.1 to 4.2.3

On Tue, Apr 15, 2014 at 11:46:04AM -0500, Lists wrote:
> I have been asked to upgrade our RT system from version 3.8.1 running on 
> CentOS 5.9 to version 4.2.3 running on CentOS 6.5.  Since I am 
> installing a new OS on new hardware, I will be installing the latest 
> versions of Apache and mySQL from RPM's.
> 
> Just wondering if any one has any experience upgrading and could pass 
> along any problems you may have encountered, etc.

All of our docs (which is what I use when preparing an upgrade for a
client) are available on docs.bestpractical.com.

Years ago I wrote this, you may find part of it helpful
http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html

-kevin

-- 
RT Training - Dallas May 20-21
http://bestpractical.com/training

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