Re: Rich Text custom fields

Kevin Falcone <[email protected]>
Newsgroups gmane.comp.bug-tracking.request-tracker.devel
Message-ID <[email protected]>
On Thu, Jun 12, 2014 at 08:36:05AM +0200, Bart wrote:
>  1. What are your thoughts on this "hack" in particular? (am I doing this the
>     right way, am I overlooking something, etc.).

I'd do it as a new CF Type, which means less overriding / hacking.

You also likely want to remove the Article HTML scrubber, otherwise
you're going to have some things destroyed.

>  2. Should this custom field type be included into RT core? (not saying to
>     replace wiki text, but creating a new CF for rich text)

We've quoted adding this to core for a number of customers, but nobody
has sponsored it and we have a large todo list that it never seems to
make it to the top of.

Sane branches targeting master (for 4.4) which add a new CF type or if
someone wants to work with us to add it, we're always interested.

Keep in mind, if you write a large amount of code as a pull request,
you're asking us to spend time reviewing it and then spend time going
forward maintaining it.  When we work with a client to add a new
feature to core, we consider future maintenance as part of that work.

-kevin

-- 
RT Training - Boston, September 9-10
http://bestpractical.com/training
signature.asc (application/pgp-signature, 235 B)
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.12 (Darwin)
Comment: GPGTools - http://gpgtools.org

iEYEARECAAYFAlOgmXEACgkQ0+gKWp5CJQoHOACfbkMHEdzgx7f10VLw9UNRnvzl
VKEAoMjyWwbx6ilOYWrF5zLdDtEqCMvc
=4pcu
-----END PGP SIGNATURE-----
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.