Re: RT::Extension::ExternalStorage

Le 01/09/2015 07:45, Christian Loos a écrit :
> Hi,
>
> thanks for the suggestion but RT::Extension::ExternalStorage works
> perfect for us. Also, the extension functionality is already included in
> RT 4.4, so we stay with this.
>

I looked over ExternalStorage and had the same questions than yours (in 
your first post) : direct storage on disk and reuse of files. 
ExternalStorage is a backup solution : the "master" data are in the DB 
and that's not what I wanted.

Thus, I needed a CF which could provide choice between uploaded files, 
without copy them in attachments (think to a signature image in every 
email).

The way data are stored in RT makes it very difficult to separate data 
from files (attachments, customfieldvalues, objectcustomfieldvalues and 
all their access and storage procedures) : that's why I introduced a now 
object (Document) and a minimum of code in order to preserve the way RT 
deals with associated data.

We are actually packaging the extension and will provide soon a tgz.

Regards,

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