adding a button/hyperlink to external log analysis tool

[email protected] Tue, 16 Feb 2016 15:40:46 +0100 (CET)
Newsgroups gmane.comp.bug-tracking.request-tracker.devel
Message-ID <[email protected]>
Hi all, 

Sorry for posting in two lists, but don't really know where it belongs... 
And I wanted to get starting in adjusting RT to our needs. (I have no experience in writing th scripts or stuff like that) 
I'm running RT4.4 stable and I was querious if it is possible to add a button or linkor something in a ticket dashboard with a external request / hyperlink based on a custom field value, to for example a kibana dashboard. 
The link will then take me to kibana with the search params (comming from RT) in the dashboard .. 

any ideas? 

kind regards, 

I

---------
RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016