Problems with RT
"Eierschmalz, Bernhard" <[email protected]> Fri, 11 Mar 2016 14:53:46 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.devel |
|---|---|
| Message-ID | <[email protected]> |
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Hello,
I'm using RT 4.2.11 using PostgreSQL 9.3 on Ubuntu 14.04
I can't access RT in the moment - the client receives a "500 Internal Serve=
r Error" - in Apache error log I can see the following error:
[Fri Mar 11 15:50:08.090973 2016] [fcgid:warn] [pid 1614:tid 13995609785318=
4] [client 10.10.3.1:56631] mod_fcgid: read data timeout in 40 seconds
[Fri Mar 11 15:50:08.091369 2016] [core:error] [pid 1614:tid 13995609785318=
4] [client 10.10.3.1:56631] End of script output before headers: rt-server.=
fcgi
[Fri Mar 11 15:50:10.705541 2016] [fcgid:warn] [pid 1615:tid 13995615660211=
2] [client 10.10.3.1:56633] mod_fcgid: read data timeout in 40 seconds
[Fri Mar 11 15:50:10.705827 2016] [core:error] [pid 1615:tid 13995615660211=
2] [client 10.10.3.1:56633] End of script output before headers: rt-server.=
fcgi
Can anybody help me? Is there any further information in any other log file=
?
Best Regards
Bernhard Eierschmalz
Scheppach
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<p class=3D"MsoNormal">Hello,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">I’m using RT 4.2.11 using=
PostgreSQL 9.3 on Ubuntu 14.04<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">I can’t access RT in the =
moment – the client receives a “500 Internal Server Error”=
; – in Apache error log I can see the following error:<o:p></o:p></sp=
an></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><i><span lang=3D"EN-US" style=3D"font-size:10.0pt">[=
Fri Mar 11 15:50:08.090973 2016] [fcgid:warn] [pid 1614:tid 139956097853184=
] [client 10.10.3.1:56631] mod_fcgid: read data timeout in 40 seconds<o:p><=
/o:p></span></i></p>
<p class=3D"MsoNormal"><i><span lang=3D"EN-US" style=3D"font-size:10.0pt">[=
Fri Mar 11 15:50:08.091369 2016] [core:error] [pid 1614:tid 139956097853184=
] [client 10.10.3.1:56631] End of script output before headers: rt-server.f=
cgi<o:p></o:p></span></i></p>
<p class=3D"MsoNormal"><i><span lang=3D"EN-US" style=3D"font-size:10.0pt">[=
Fri Mar 11 15:50:10.705541 2016] [fcgid:warn] [pid 1615:tid 139956156602112=
] [client 10.10.3.1:56633] mod_fcgid: read data timeout in 40 seconds<o:p><=
/o:p></span></i></p>
<p class=3D"MsoNormal"><i><span lang=3D"EN-US" style=3D"font-size:10.0pt">[=
Fri Mar 11 15:50:10.705827 2016] [core:error] [pid 1615:tid 139956156602112=
] [client 10.10.3.1:56633] End of script output before headers: rt-server.f=
cgi<o:p></o:p></span></i></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">Can anybody help me? Is there a=
ny further information in any other log file?<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"mso-fareast-language:D=
E"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"mso-fareast-language:D=
E"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:DE">Best Regards=
<br>
Bernhard Eierschmalz<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:DE">Scheppach<o:=
p></o:p></span></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
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