Is Resolved date editable trough WebUI?
Iñaki de Eguía Díez <[email protected]> Tue, 29 Mar 2016 14:19:22 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.devel |
|---|---|
| Message-ID | <[email protected]> |
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Hello.
I'm using RT 4.2.10 and RTIR 3.2. I've developped my own extension and I've=
included the 'Resolved' date at the end of the EditDates.
<tr>
<td class=3D"label"><&|/l&>Closed</&>:</td>\
<td class=3D"entry">
<& /Elements/SelectDate, menu_prefix =3D> 'Resolved', current =3D> =
0 &> (<% $TicketObj->ResolvedObj->AsString %>)
</td>
</tr>
The field shows well and a proper date is selectable, but when you try to s=
ave changes, the view stays on the edit form without commiting anything.
If I try to do '$ticket->SetResolved( $date->ISO )' from the perl API, it w=
orks well.
Looking at the RT sources I've seen in Ticket.pm a couple of subs called '_=
OverlayAccessible' and '_CoreAccessible'. The former seems to show that 'Re=
solved' is not writable, but the latter shows that it is. Does this mean th=
at '_OverlayAccessible' refers to through WebUI and hence it is not editabl=
e from there?
Thanks in advance.
Best regards.
I=F1aki de Egu=EDa D=EDez
Desarrollador - Entornos Abiertos
[email protected]<mailto:[email protected]>
En cumplimiento de la Ley Org=E1nica 15/1999, de 13 de diciembre, de Protec=
ci=F3n de Datos de Car=E1cter Personal, los datos personales reflejados en =
este documento se incluir=E1n en una base de datos informatizada de titular=
idad de Centro Regional de Servicios Avanzados, S.A. Dicha base de datos se=
encuentra inscrita en el Registro General de Protecci=F3n de Datos conform=
e a lo dispuesto en la legislaci=F3n vigente y cumpliendo todas las medidas=
de seguridad del Real Decreto 994/1999, de 11 de junio, de medidas de segu=
ridad de los ficheros automatizados que contengan datos de car=E1cter perso=
nal. Asimismo, el cliente dispone en todo momento de los derechos de inform=
aci=F3n, acceso, rectificaci=F3n, cancelaci=F3n y oposici=F3n, que podr=E1 =
ejercitar por escrito mediante carta dirigida al Responsable de Seguridad, =
en la siguiente direcci=F3n: C/ L=F3pez Bravo, 1. 09001 Burgos (Espa=F1a).
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<body>
<div style=3D"font-size:12pt;color:#000000;background-color:#FFFFFF;font-fa=
mily:Calibri,Arial,Helvetica,sans-serif;">
<p>Hello.</p>
<p><br>
</p>
<p>I'm using RT 4.2.10 and RTIR 3.2. I've developped my own extension and I=
've included the 'Resolved' date at the end of the EditDates.
</p>
<p><br>
</p>
<p><span style=3D"font-family: "courier new",monospace;"> &=
lt;tr></span><br style=3D"font-family: "courier new",monospace=
;">
<span style=3D"font-family: "courier new",monospace;">  =
; <td class=3D"label"><&|/l&>Closed<=
/&>:</td>\</span><br style=3D"font-family: "courier new&q=
uot;,monospace;">
<span style=3D"font-family: "courier new",monospace;">  =
; <td class=3D"entry"></span><br style=3D"font-family=
: "courier new",monospace;">
<span style=3D"font-family: "courier new",monospace;">  =
; <& /Elements/SelectDate, menu_prefix=
=3D> 'Resolved', current =3D> 0 &> (<% $TicketObj->Reso=
lvedObj->AsString %>)</span><br style=3D"font-family: "courier n=
ew",monospace;">
<span style=3D"font-family: "courier new",monospace;">  =
; </td></span><br style=3D"font-family: "courier new"=
,monospace;">
<span style=3D"font-family: "courier new",monospace;"> <=
/tr></span><br>
<br>
<br>
</p>
<p><br>
</p>
<p>The field shows well and a proper date is selectable, but when you try t=
o save changes, the view stays on the edit form without commiting anyt=
hing.</p>
<p><br>
</p>
<p>If I try to do '<span style=3D"font-family: "courier new"=
,monospace;">$ticket->SetResolved( $date->ISO )</span>' from the perl=
API, it works well.<br>
</p>
<p><br>
</p>
<p>Looking at the RT sources I've seen in Ticket.pm a couple of subs c=
alled '<span style=3D"font-family: "courier new",monospace;">_Ove=
rlayAccessible</span>' and '<span style=3D"font-family: "courier new&q=
uot;,monospace;">_CoreAccessible</span>'. The former seems to
show that 'Resolved' is not writable, but the latter shows that it is=
. Does this mean that '_OverlayAccessible' refers to through WebUI and henc=
e it is not editable from there?</p>
<p><br>
</p>
<p>Thanks in advance.</p>
<p><br>
</p>
<p>Best regards.<br>
</p>
<div>
<p><br>
</p>
<div name=3D"divtagdefaultwrapper" style=3D"font-family: calibri,arial,helv=
etica,sans-serif; margin: 0px;">
<div style=3D"font-family: tahoma; font-size: 13px;">
<div style=3D"font-family: tahoma; font-size: 13px;">
<div style=3D"font-family: tahoma; font-size: 13px;"><span style=3D"backgro=
und-color: white;"></span>
<table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" style=3D"text-align: justify;"><font size=3D"2" color=3D=
"#ff8200"><b>I=F1aki de Egu=EDa D=EDez</b></font><br>
<font size=3D"1">Desarrollador - Entornos Abiertos</font><font size=3D"1"><=
br>
<a href=3D"mailto:[email protected]">[email protected]</a></font></td=
>
</tr>
</tbody>
</table>
<br>
</div>
</div>
</div>
</div>
</div>
</div>
<p style=3D"font-size:7pt; font-family: 'Verdana',serif;"><br>
<br>
En cumplimiento de la Ley Org=E1nica 15/1999, de 13 de diciembre, de Protec=
ci=F3n de Datos de Car=E1cter Personal, los datos personales reflejados en =
este documento se incluir=E1n en una base de datos informatizada de titular=
idad de Centro Regional de Servicios Avanzados,
S.A. Dicha base de datos se encuentra inscrita en el Registro General de P=
rotecci=F3n de Datos conforme a lo dispuesto en la legislaci=F3n vigente y =
cumpliendo todas las medidas de seguridad del Real Decreto 994/1999, de 11 =
de junio, de medidas de seguridad de
los ficheros automatizados que contengan datos de car=E1cter personal. Asi=
mismo, el cliente dispone en todo momento de los derechos de informaci=F3n,=
acceso, rectificaci=F3n, cancelaci=F3n y oposici=F3n, que podr=E1 ejercita=
r por escrito mediante carta dirigida al Responsable
de Seguridad, en la siguiente direcci=F3n: C/ L=F3pez Bravo, 1. 09001 Burg=
os (Espa=F1a).
</p>
</body>
</html>
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