Re: "Bug with queuelist"

Alexander Reintzsch <[email protected]> Thu, 16 Jun 2016 12:53:13 +0000
Newsgroups gmane.comp.bug-tracking.request-tracker.devel
Message-ID <[email protected]>
Hi Christian,

> Statuses are stored internally lowercase since RT 4.0.13 [1].
> The lc in QueueSummaryByLifecycle was added in RT 4.0.18 [2] to fix a
> regression from the change above.

> Which RT version are you using?

Version 4.4.0

>Can you confirm that the ticket status is saved in lowercase within the
>database?

Yes, you are right. I changed it manually in the database and didn't use lower case. So, so problem was on my side.

Thanks.

So this can be closed. And I will do the change in the database too.
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