Re: "Bug with queuelist"
Alexander Reintzsch <[email protected]> Thu, 16 Jun 2016 12:53:13 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.devel |
|---|---|
| Message-ID | <[email protected]> |
Hi Christian, > Statuses are stored internally lowercase since RT 4.0.13 [1]. > The lc in QueueSummaryByLifecycle was added in RT 4.0.18 [2] to fix a > regression from the change above. > Which RT version are you using? Version 4.4.0 >Can you confirm that the ticket status is saved in lowercase within the >database? Yes, you are right. I changed it manually in the database and didn't use lower case. So, so problem was on my side. Thanks. So this can be closed. And I will do the change in the database too. --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016