[rt-announce] Request Tracker Training, Coming to LA in September!
Talena Gandy <[email protected]> Thu, 4 Aug 2016 10:49:10 -0400
| Newsgroups | gmane.comp.bug-tracking.request-tracker.devel |
|---|---|
| Message-ID | <261D41DD-C916-474C-B1F1-8A39BAA8A772__33717.9055707113$1470323031$gmane$org@bestpractical.com> |
--===============1427020638== Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <html><head><meta http-equiv=3D"Content-Type" content=3D"text/html = charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; = -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" = class=3D"" dir=3D"auto">Come one, come all to Request Tracker Training = in beautiful Los Angeles! We=E2=80=99ll be there September 12-14!<br = class=3D""><br class=3D"">Day one focuses on the usage of RT for = non-programmer admins and users. We walk through a common helpdesk = config including rights management, workflow construction, notifications = and the basics of Lifecycles. Day two begins with server side = administration of Request Tracker. We=E2=80=99ll cover deploying and = upgrading the software, as well as how to extend it. Day two will also = cover basics of RT for Incident Response. And, of course, we=E2=80=99ll = be highlighting new features in the latest releases, RT 4.4 and RTIR 4, = throughout.<br class=3D""><br class=3D"">Brand new for for this = training: a third workshop day! You=E2=80=99ve been asking for it and = we=E2=80=99re listening. For our third day BPS engineers will go through = the process of creating a new extension for RT live. You=E2=80=99re = encouraged to come prepared with ideas so you can follow along to make = your own! The engineers will also be prepared to answer questions = related to your own instances of RT. They=E2=80=99ll happily cover = rights and administration via the web interface, config questions, = scrips and template coding and setup, and custom code. If you have = questions about the agenda not covered here, please contact us for = clarification.<br class=3D""><br class=3D"">For a wholly comprehensive = experience, we highly recommend attending all three days at USD $1,990. = If you don=E2=80=99t need the workshop day, a seat is USD $1,495 for the = first and second days. If you=E2=80=99ve attended training before, or = are highly experienced with RT, you can purchase a seat for just the = workshop day, at $495. Please note that the third day will not cover = broad areas like the first 2 days. Each day includes class materials, = breakfast, and snacks. You can purchase a seat with a credit card = at <a href=3D"http://bestpractical.com/training#NextTraining" = class=3D"">bestpractical.com/training#NextTraining</a>. If you wish to = pay via check or wire transfer, please drop us a note. If you are a = support customer, from an academic institution, or wish to send more = than 3 people please contact us first for eligible discounts.<br = class=3D""><br class=3D"">If you can=E2=80=99t make LA, we will be in = Boston (our hometown!) later in the fall. And, as always, you can tell = us where you=E2=80=99d like to see training.<br class=3D""><br = class=3D"">Thank you for supporting RT!</body></html>= --===============1427020638== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline _______________________________________________ rt-announce mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-announce --===============1427020638== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016 --===============1427020638==--