[rt-announce] RT mailing lists moving over to new community forum
Talena Gandy <[email protected]> Thu, 16 Feb 2017 11:40:04 -0500
| Newsgroups | gmane.comp.bug-tracking.request-tracker.devel |
|---|---|
| Message-ID | <7DFD27EE-D8BC-4E07-B8DD-BA87FF11BC23__17836.355957161$1487264632$gmane$org@bestpractical.com> |
--===============1963554813== Content-Type: multipart/alternative; boundary="Apple-Mail=_6892CBF6-AC72-4758-B205-B4B7B1CAAD87" --Apple-Mail=_6892CBF6-AC72-4758-B205-B4B7B1CAAD87 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Hello! The various RT and RTIR mailing lists have been a great resource for = help and discussion since March 2000 (wow!). Today we're excited to = announce that we're taking a big step forward and migrating our = community discussions to a web-based forum hosted using Discourse. Why the change? Discourse offers tons of great features that will help = RT users including a built-in search (which should also help as people = do web searches) and a really nice web interface for reading and = commenting on posts. You'll also have a user account allowing you to set = various preferences to manage how you interact with the community. Worry not if you prefer email over a web site. Discourse has a mailing = list mode that will allow you to continue to receive and reply to posts = via email. Forum Features The BPS mailing lists are a great resource for sharing information about = RT and RTIR, but some of that great information can be lost over time. = In addition to a native search, the forum will allow us to organize = discussions by category and topic, making information easier to find. = We're also going to provide several social login options so it will also = be easier for new users to become involved. For more technical posts, Discourse offers formatting for code, = including Perl, to make things easier to read. Users can like and = bookmark useful posts. At BPS we'll be able to see which posts are = popular, indicating a common feature request, bug, or gap in the = documentation. There's way more and the best way to see the new features is to try it = out for yourself. Discourse hosts a site at try.discourse.org = <http://try.discourse.org/> where you can experiment to get ready for = the change. Schedule We are currently targeting early March for the cut-over. To seed the new = system with helpful discussions from the list, we are importing the last = 5 years of posts from the lists into Discourse. After a few hours of = downtime, we'll send a notification when the forum is up and running. = We'll also pull in current subscribers by email and you'll be able to = use the "Forgot password" link to set a new password. We're looking forward to the next 17 years of great community = discussion!= --Apple-Mail=_6892CBF6-AC72-4758-B205-B4B7B1CAAD87 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii <html><head><meta http-equiv=3D"Content-Type" content=3D"text/html = charset=3Dus-ascii"></head><body style=3D"word-wrap: break-word; = -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" = class=3D""><p class=3D"">Hello!</p><p class=3D"">The various RT and RTIR = mailing lists have been a great resource for help and discussion since = March 2000 (wow!). Today we're excited to announce that we're taking a = big step forward and migrating our community discussions to a web-based = forum hosted using Discourse.</p><p class=3D"">Why the change? Discourse = offers tons of great features that will help RT users including a = built-in search (which should also help as people do web searches) and a = really nice web interface for reading and commenting on posts. You'll = also have a user account allowing you to set various preferences to = manage how you interact with the community.</p><p class=3D"">Worry not = if you prefer email over a web site. Discourse has a mailing list mode = that will allow you to continue to receive and reply to posts via = email.</p><p class=3D""><strong class=3D"">Forum Features</strong></p><p = class=3D"">The BPS mailing lists are a great resource for sharing = information about RT and RTIR, but some of that great information can be = lost over time. In addition to a native search, the forum will allow us = to organize discussions by category and topic, making information easier = to find. We're also going to provide several social login options so it = will also be easier for new users to become involved.</p><p class=3D"">For= more technical posts, Discourse offers formatting for code, including = Perl, to make things easier to read. Users can like and bookmark useful = posts. At BPS we'll be able to see which posts are popular, indicating a = common feature request, bug, or gap in the documentation.</p><p = class=3D"">There's way more and the best way to see the new features is = to try it out for yourself. Discourse hosts a site at <a = href=3D"http://try.discourse.org" = class=3D"">try.discourse.org</a> where you can experiment to get = ready for the change.</p><p class=3D""><strong = class=3D"">Schedule</strong></p><p class=3D"">We are currently targeting = early March for the cut-over. To seed the new system with helpful = discussions from the list, we are importing the last 5 years of posts = from the lists into Discourse. After a few hours of downtime, we'll send = a notification when the forum is up and running. We'll also pull in = current subscribers by email and you'll be able to use the "Forgot = password" link to set a new password.</p><p class=3D"">We're looking = forward to the next 17 years of great community = discussion!</p></body></html>= --Apple-Mail=_6892CBF6-AC72-4758-B205-B4B7B1CAAD87-- --===============1963554813== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline _______________________________________________ rt-announce mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-announce --===============1963554813==--