Re: RT upgrade or clean installation? (Debian)

Aaron Zuercher <[email protected]>
Newsgroups gmane.comp.bug-tracking.request-tracker.user
Message-ID <CAAwtLFKDfHzsCWEp1Nc_KH9Z1u_HMBaWD01yN8u4MZ4Qh=5i8w@mail.gmail.com>
I have migrated RT to a new box/OS multiple times in our years of use.
What I do is spin up a VM with my OS of choice and install the exact same
version of RT as my old server.   I then dump the DB and import into the
new server and verify data is correct and RT is operational.    Lastly, I
proceed with the upgrade to the latest version of RT.  It has always been
pretty painless but I don't have a lot of customization in RT.

Aaron

On Mon, Sep 19, 2016 at 2:38 AM, Klaus Conrad <[email protected]> wrote:

> Hello,
>
> I've got a Debian Wheezy installation of RT 4.0.7 and I intend to
> upgrade it to the latest version available in Debian stable, which is
> 4.2.8 on Debian Jessie.
>
> Are there any recommendations regarding how to do this?
>
> I. e. is it generally recommended to upgrade RT using the Debian package
> management system or should I rather start with a clean installation of
> Debian Etch with RT and then migrate my data over?
>
> Thank you for any insight you can provide.
>
> Cheers,
>
> Klaus
>
> --
> Klaus Conrad
>
> mailto:[email protected]
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Boston - October 24-26
> * Los Angeles - Q1 2017
>

---------
RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017
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