Showing the tickets properly.
yugi <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <[email protected]> |
Hi I am using RT4.4.1. I got some complains from some of my users because most of the times when users reply to tickets, normally by email, RT get the following message in the ticket body. “ Message body is not shown because it is too large.” I intend to avoid users to click in download (untitled) with headers to see the response or the comment … Does anyone know if is possible to raise the number of characters that a post admit to avoid this type of message when the users reply to tickets … --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017