"Uncheck boxes to disable notifications"
Reinhold Pescoller <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <[email protected]> |
Hi, I have this trouble. On resolving a ticket sometimes I don't want to notify the requestor. So I uncheck the box "Uncheck boxes to disable notifications" but the notification is send although. I noticed that when I reply to a ticket It works correctly. When I uncheck the box the notification is not send. Is it a bug or I miss some configuration? thanks in advance --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017