Perl issue after upgrade from 4.0.19 to 4.2.12
Guillaume <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <[email protected]> |
Hello, I was running RT 4.0.19 on Ubuntu 14.04 AMD64 with apache, mysql, external auth ldap and fastcgi. Being unable to upgrade to 16.04 due to an Ubuntu issue, i set up a new virtual machine with Ubuntu 16.04 AMD64 and installed request-tracker from the ubuntu package, then imported and upgraded manually my database. I'm now running Apache 2.4.18, MySQL 5.7.15 and RT 4.2.12. Now, everything seems to work fine, except i got a white page with an error message from time to time (refreshing the page usually fixes the issue). Here's my apache log : [1680] [Tue Oct 11 15:43:23 2016] [warning]: Negative repeat count does nothing at /usr/share/perl5/Text/Quoted.pm line 244. (/usr/share/perl5/Text/Quoted.pm:244) [1680] [Tue Oct 11 15:43:23 2016] [warning]: Negative repeat count does nothing at /usr/share/perl5/Text/Quoted.pm line 244. (/usr/share/perl5/Text/Quoted.pm:244) [1680] [Tue Oct 11 15:43:23 2016] [warning]: Negative repeat count does nothing at /usr/share/perl5/Text/Quoted.pm line 244. (/usr/share/perl5/Text/Quoted.pm:244) [1579] [Tue Oct 11 15:43:29 2016] [critical]: HasRights called with no valid object (/usr/share/request-tracker4/lib/RT/Principal.pm:381) [1579] [Tue Oct 11 15:43:29 2016] [error]: Can't call method "id" on unblessed reference at /usr/share/request-tracker4/lib/RT/Principal.pm line 384. Stack: [/usr/share/request-tracker4/lib/RT/Principal.pm:384] [/usr/share/request-tracker4/lib/RT/Interface/Web.pm:661] [/usr/share/request-tracker4/lib/RT/Interface/Web.pm:369] [/usr/share/request-tracker4/html/autohandler:53] (/usr/share/request-tracker4/lib/RT/Interface/Web/Handler.pm:209) Any idea ? Thanks, -- Guillaume --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017