RT 4.2.9 (+ RTIR 3.2.0) Menus do not load all of a sudden this morning unless I turn $DevelMode on
Landon Stewart <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <[email protected]> |
Hello, This morning my team could not see the ticket history on tickets. I changed the $ShowHistory setting to 'always' and this fixed that particular issue. Then I noticed that the menus at the top of the pages were also not loading so I looked at the source of the page and saw a few JQuery errors. I'm not 100% sure if those are relevant but when I turned $DevelMode on the issue's went away. There were no changes made over the weekend. With $DevelMode off (like it usually is) I see errors about squish-xxxx.js having an unexpected end of file. I know RTIR caches these kinds of things in the mason_data/obj/ directory which is why I turned on $DevelMode to see if that fixed it. What can I do or investigate to make things work again without $DevelMode turned on? I'm not able to upgrade RT+RTIR quite yet but we plan to eventually. I'd also like to delay the ticket history like it was before too but I suspect that these issues are related (javascript issues). From my browser's developer console: [cid:[email protected]] -- Landon Stewart Lead Analyst - Abuse and Security Management INTERNAP ® 📧 [email protected]<mailto:[email protected]> 🌍 www.internap.com<http://www.internap.com> --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
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